hanseatic HWD86W114BE Gebrauchsanleitung Seite 90

Page EN-42 Troubleshooting table
Problem
Water is draining
even though the ap-
pliance is not pump-
ing.
Water is running out
(appliance is "leak-
ing").
Appliance is unsteady
or vibrating strongly.
Spin cycle is not run-
ning or is slow.
During the wash
cycle, no water can
be seen in the drum
through the glass
panel.
The appliance door
cannot be opened
after the wash cycle
has finished.
Error code on
E12
the display
The cycle duration
displayed differs from
the actual duration of
the cycle.
Malfunction
Possible causes
Outlet hose is too low.
Inlet or outlet hose is not screwed
on tightly enough.
Lint trap not closed properly.
Transport security device(s)
wasn't/weren't removed.
Appliance was not installed or
aligned properly.
The laundry in the drum is heavy
or distributed unevenly.
The imbalance correction system
for imbalanced drum loads is run-
ning.
This is not an error. The water is
at the bottom of the drum.
This is not an error. The opening
mechanism contains a safety de-
vice that keeps the door closed
another two minutes or so after
the wash cycle has finished.
Too much water in the appliance.
This is not an error. The cycle
duration is always adapted to the
circumstances and re-calculated.
Solutions, tips
Place outlet hose higher.
Screw down inlet or outlet hose
down tighter.
Close lint trap properly (see
page EN-32).
Remove the transport safety de-
vice(s) (see page EN-34).
Install or align appliance properly.
Suspend the wash cycle and
restart it to distribute the laundry
more evenly.
No error. Once the laundry is
distributed evenly, the spin cycle
starts automatically.
Press the button (3) to switch
the appliance off. Wait a few
minutes, then open the appliance
door.
Pump out the water (see
page EN-22)
Switch the appliance off after the
water has been pumped out and
pull out the plug. Close the tap
and contact the service depart-
ment (see page EN-44).