Warranty And Repair Policy - Blade SR Bedienungsanleitung

Warranty and Repair Policy

Warranty Period: Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the Products purchased (the "Product")
will be free from defects in materials and workmanship at the date of purchase by the Purchaser.
Limited Warranty: Horizon reserves the right to change or modify this warranty without notice and disclaims all
other warranties, express or implied.
(a) This warranty is limited to the original Purchaser ("Purchaser") and is not transferable. REPAIR OR REPLACEMENT AS PRO-
VIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This warranty covers only those Products
purchased from an authorized Horizon dealer. Third party transactions are not covered by this warranty. Proof of purchase is
required for warranty claims.
(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED, ABOUT NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER ACKNOWLEDGES THAT
THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER'S
INTENDED USE.
(c) Purchaser Remedy- Horizon's sole obligation hereunder shall be that Horizon will, at its option, (i) repair or (ii) replace,
any Product determined by Horizon to be defective. In the event of a defect, these are the Purchaser's exclusive remedies.
Horizon reserves the right to inspect any and all equipment involved in a warranty claim. Repair or replacement decisions are
at the sole discretion of Horizon. This warranty does not cover cosmetic damage or damage due to acts of God, accident,
misuse, abuse, negligence, commercial use, or modification of or to any part of the Product. This warranty does not cover
damage due to improper installation, operation, maintenance, or attempted repair by anyone other than Horizon. Return of
any goods by Purchaser must be approved in writing by Horizon before shipment.
Damage Limits: HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT, WHETHER SUCH CLAIM
IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT LIABILITY. Further, in no event shall the liability of Horizon
exceed the individual price of the Product on which liability is asserted. As Horizon has no control over use, setup, final as-
sembly, modification or misuse, no liability shall be assumed nor accepted for any resulting damage or injury. By the act of
use, setup or assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept the liability associated with the use of this Product, you are ad-
vised to return this Product immediately in new and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of law principals).
Warranty Services
Questions, Assistance, and Repairs: Your local hobby store and/or place of purchase cannot provide warranty support
or repair. Once assembly, setup or use of the Product has been started, you must contact Horizon directly. This will enable
Horizon to better answer your questions and service you in the event that you may need any assistance. For questions or
assistance, please direct your email to productsupport@horizonhobby.com, or call 877.504.0233 toll free to speak to a
Product Support representative.
Inspection or Repairs: If this Product needs to be inspected or repaired, please call for a Return Merchandise Authoriza-
tion (RMA). Pack the Product securely using a shipping carton. Please note that original boxes may be included, but are
not designed to withstand the rigors of shipping without additional protection. Ship via a carrier that provides tracking and
insurance for lost or damaged parcels, as Horizon is not responsible for merchandise until it arrives and is accepted at our
facility. A Service Repair Request is available at www.horizonhobby.com on the "Support" tab. If you do not have internet
access, please include a letter with your complete name, street address, email address and phone number where you can
be reached during business days, your RMA number, a list of the included items, method of payment for any non-warranty
expenses and a brief summary of the problem. Your original sales receipt must also be included for warranty consideration.
Be sure your name, address, and RMA number are clearly written on the outside of the shipping carton.
Warranty Inspection and Repairs: To receive warranty service, you must include your original sales receipt verifying
the proof-of-purchase date. Provided warranty conditions have been met, your Product will be repaired or replaced free of
charge. Repair or replacement decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs: Should your repair not be covered by warranty the repair will be completed and payment will be
required without notification or estimate of the expense unless the expense exceeds 50% of the retail purchase cost. By
submitting the item for repair you are agreeing to payment of the repair without notification. Repair estimates are available
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upon request. You must include this request with your repair. Non-warranty repair estimates will be billed a minimum of ½
hour of labor. In addition you will be billed for return freight. Please advise us of your preferred method of payment. Horizon
accepts money orders and cashiers checks, as well as Visa, MasterCard, American Express, and Discover cards. If you
choose to pay by credit card, please include your credit card number and expiration date. Any repair left unpaid or unclaimed
after 90 days will be considered abandoned and will be disposed of accordingly. Please note: non-warranty repair is only
available on electronics and model engines.
Country of Purchase Horizon Hobby
United States Horizon Service Center
(Electronics and engines)
Horizon Product Support
(All other products)
United Kingdom Horizon Hobby Limited
Germany Horizon Technischer
Service
France Horizon Hobby SAS
Address Phone Number/ Email
4105 Fieldstone Rd 877-504-0233
Champaign, Illinois
productsupport @horizonhobby.com
61822 USA
4105 Fieldstone Rd 877-504-0233
Champaign, Illinois
productsupport @horizonhobby.com
61822 USA
Units 1-4 Ployters Rd +44 (0) 1279 641 097
Staple Tye
sales @horizonhobby.co.uk
Harlow, Essex
CM18 7NS
United Kingdom
Hamburger Str. 10 +49 4121 46199 66
25335 Elmshorn
service @horizonhobby.de
Germany
14 Rue Gustave Eiffel +33 (0) 1 60 47 44 70
Zone d'Activité du Réveil Matin
91230 Montgeron
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