Troubleshooting - Silvercrest SMZS 1600 A1 Bedienungs- Und Sicherheitshinweise

5 Troubleshooting

Before contacting your authorised Royal Appliance dealer, Royal Appliance service partner or appli-
5 Troubleshooting
ance market, first follow the procedure in the following table to check if you can handle the problem
yourself.
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect
it from the mains before starting troubleshooting ZChapter 3.3, "Switching off and retracting
power cord".
Problem
The appliance will The socket does not carry
not start current.
Power cord is damaged.
Appliance sud- The overheating protection
denly stops vacu-
has tripped, possibly due to
uming and blocked suction channels, fil-
switches itself off ters, or similar.
Red indicator light The dust container (Fig. 1/
(Fig. 1/15) lights 11) is full.
up
Nozzle, telescopic tube, tube
extension or suction hose are
blocked.
The filter is dirty.
The results are The bypass vent (Fig. 1/4) is
unsatisfactory in open.
spite of the appli-
The nozzle you are using
ance working cor-
does not suit the flooring.
rectly
The "carpet/hard floor" selec-
tor (Fig. 1/13) is in the wrong
position for the particular
type of floor.
NOTE:
If you cannot solve the problem following these instructions, contact the Royal Appliance cus-
tomer service Zpage 96, "International Service".
Possible cause Solution
Test the vacuum cleaner at another socket which
you are sure carries current.
Have the cord replaced by
tomer Service, address Zpage 75, "Warranty".
Switch the appliance off and pull the plug out of
the socket. Eliminate the cause of overheating
(e.g. blocked suction channels, filters, etc.). Wait
for about 45 minutes. After the appliance has
cooled off, you may switch it on again.
Empty / clean the dust container ZChapter 4.1,
"Emptying the dust container".
Remove the obstacle. If necessary, use a long
wooden stick (e.g. a broomstick) to do this.
Clean the respective filter ZChapter 4.4,
"Cleaning the hygienic exhaust filter" or
ZChapter 4.5, "Cleaning the dual motor
protection filter".
Close the bypass vent (Fig. 1/4).
Select the right brush/nozzle for the type of floor
ZChapter 2.3, "Using further nozzles
(accessories)".
Set the "carpet/hard floor" selector (Fig. 1/13) to
the correct position for the type of floor,
ZChapter 3.1, "Vacuum cleaning", step 5.
S C
Cus-
ILVER REST
73
GB
MT