Service; Advance Service Centres; The Advance Website; Warranty - Advance Sigma 7 Betriebshandbuch

Service

ADVANCE Service Centres

ADVANCE operates two company-owned service centres that carry
out checks and repairs of all types. The workshops based in Switzer-
land and France are offi cial maintenance operations, certifi ed by the
German Hanggliding and Paragliding Federation (DHV), which pos-
sess many years' experience and in-depth product-specifi c experti-
se. The ADVANCE worldwide service network includes other autho-
rised service centres that provide the same services. All service
facilities use original ADVANCE materials exclusively. You can fi nd
all information on checks and repairs and the relevant addresses at
www.advance.ch.

The ADVANCE website

At www.advance.ch you will fi nd detailed information about ADVAN-
CE and its products as well as useful addresses, which you can con-
tact if you have any questions.
Among the things you will be able to do on the website are:
• to complete the warranty card online up to 10 days after purchase
of the glider, enabling you to enjoy the full benefi ts of the ADVANCE

warranty

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• to fi nd out about new safety-related knowledge and advice con-
cerning ADVANCE products
• to download an application form in PDF format which you can use
when sending your glider in for a check at ADVANCE
• to fi nd an answer to a burning question among the FAQs
(Frequently Asked Questions)
• to subscribe to the ADVANCE Newsletter so that you will be regu-
larly informed by e-mail about news and products.
It is well worth visiting the ADVANCE website regularly because the
range of services offered is continuously being expanded.
Warranty
As part of the ADVANCE warranty, we undertake to rectify any de-
fects in our products that are attributable to manufacturing faults. In
order for a warranty claim to be made, ADVANCE must be notifi ed
immediately on discovery of a defect and the defective product sent
in for inspection. The manufacturer will then decide how a possib-
le manufacturing fault is to be rectifi ed (repair, replacement of parts
or replacement of the product). This warranty is valid for three years
from the date of purchase of the product.
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