The Firing Chamber Does Not Heat Up; The Kiln Heats Up Very Slowly; 10. Additional Information; Warranty - Rohde Toplader TE-Serie Betriebsanleitung

9.3.

The firing chamber does not heat up

⇒ Check if the lid safety switch is working. The safety switch is probably not working and thus cannot operate
the safety contactor.
⇒ Make sure that the safety switch drops back into the circular hole. If this does not happen, the safety circuit
is interrupted and the kiln cannot heat up.
9.4.

The kiln heats up very slowly

The kiln does not reach the programmed temperatures. The controller displays an error message.
Check the heating elements for visible damage, e.g. cracks.

10. Additional Information

10.1.

Warranty

We guarantee excellent manufacturing and functionality of the kiln and provide a 36-month warranty from date of
invoice.
As well as the heating elements (subject to wear) the following are excluded from the scope of warranty:
• Damage caused by the customer such as broken bricks on the lid caused by placing objects on top of the
kiln lid.
• Damage caused by the fired material, e.g. due to temperature limits being exceeded.
• Damage caused by improper transport.
• Damage due to chemical reactions during firing for which the kiln is not intended (such as salt glaze).
•
Corrosion caused by aggressive glazes or insufficient ventilation of the firing chamber.
• The manufacturer is not liable for any damage resulting from improper operation and resulting damages.
Please note:
The firebricks of the kiln lining are exposed to significant temperature fluctuations. This may cause hairline cracks in
the firebrick lining. This process is common and does not affect the functionality of the kiln. It cannot therefore be
accepted as a reason for complaint.
10.2.

What to do in the case of warranty / damage

Please notify us - before incurring any costs. After contacting the manufacturer, Helmut Rohde GmbH, your retailer
will then decide how to proceed. If any claims arise, please state the kiln type, product number and the date of
purchase or the year of construction (see type plate on switch cabinet).
10.3. Property rights/trade names & disclaimer
The contents of the operating instruction are purely informative. Changes may be made without prior notice and
may not be seen as a liability of Helmut Rohde GmbH. We do not guarantee or accept responsibility for the
correctness or precision of the contents in this operating instructions.
We mention names, trade names, product identifications etc. without special identification, as they are generally
known. Those names and identifications, however, may be the property of companies or institutions and subject to
copyright.
10.4.

Service

If you have any questions regarding your kiln, spare parts and additional equipment, please contact your local
dealer.
45 / 161 - EN -