Jøtul I 520 Handbuch Seite 33

10.0 Guarantee terms
Jøtul is a renowned manufacturer of high quality stoves
and fireplaces with long service life, which has been on the
market since 1853. We are so sure of our quality that we offer
our customers an extended guarantee at no extra charge.
Congratulations on your new fireplace from Jøtul!
1. Our guarantee covers:
Jøtul AS guarantees that the external cast-iron parts are free from
defects in materials or manufacturing at the time of purchase.
You may extend the guarantee on the external cast-iron parts
to 10 years from the date of delivery by registering the product
on jotul.com, and print out the extended guarantee card within
three months of purchase. We recommend that the guarantee
card be kept together with the receipt. Jøtul AS also guarantees
that steel plate parts are free from defects in materials or
manufacturing at the time of purchase for a period of 5 years
from the date of delivery
The guarantee applies on the condition that the stove has been
installed by a qualified installer in accordance with applicable
laws and regulations and Jøtul's installation and operating
instructions. Repaired products and replacement items are
guaranteed within the original guarantee period.
2. The guarantee does not cover:
2.1. Damage to consumables such as burn plates, fire
grates, flue baffles, gaskets and similar as these
deteriorate over time due to normal wear and tear.
2.2. Damage caused as a result of improper maintenance,
overheating, use of unsuitable fuel (e.g of unsuitable
fuel are, but not limited to driftwood, impregnated
wood, plank offcuts, chipboard ) or too moist / wet wood.
2.3. Installation of optional extras for the purpose
of rectifying local draught conditions, air supply or
other circumstances beyond Jøtul's control.
2.4. Cases involving alterations / modifications to the
fireplace without Jøtul's consent or the use of non-
original parts.
2.5. Damage caused during storage at a distributor,
transport from a distributor or during installation.
2.6. Products sold by unauthorized sellers in areas where
Jøtul operates a selective distribution system.
2.7. Associated cost (e.g.but not limited to, transport,
manpower, travel) or indirect damages.
Pellets stoves, glass, stone, concrete, enamel and paint finish (e.g.
but not limited to chipping, cracking, bubbling or discolouration
and crazing) are applicable to the national legislation governing
the sale of consumer goods. This guarantee is valid for purchases
made within the territory of the European Economic Area. All
guarantee inquiries must be addressed to your local authorized
Jøtul dealer within a reasonable amount of time, which shall not
be later than 14 days from the date on which the fault or defect
first became apparent. See list of importers and dealers on our
web site www.jotul.com
Jøtul reserve the right to decline of any replacement of parts or
service in the event that the guarantee is not registrated online.
This guarantee does not affect any rights under applicable
national legislation governing the sale of consumer goods. The
national complaint right applies from the purchase date and only
in exchange for a receipt / serial number.
ENGLISH
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