Troubleshooting And Service - clage MBX 6 Shower Gebrauchs- Und Montageanleitung

16. Troubleshooting and Service

The following table will help you to determine and rectify possible problems.
Fault
No water flows
Water flows more
slowly than expected
The heater switches
itself on and off
Water remains cold
Hot water
temperature varies
Hot water tempe-
rature too low
If the connection cable is damaged, it must be replaced with an original spare cable from the
manufacturer by an authorised technician in order to avoid any hazards.
If you cannot rectify the fault with the aid of the troubleshooting table, please contact custo-
mer service.
CLAGE GmbH
After-Sales Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Phone: +49 4131 8901-40
Fax: +49 4131 8901-41
Email: service@clage.de
We can either give you the name and address of an authorised customer service company or
repair the heater ourselves. In the latter case, please send in the heater (at your cost and risk)
with details of the problem and a copy of the sales invoice.
Cause
Water supply is turned off
Water pressure is not
sufficient
Dirt / lime scale
Water pressure is varying,
flow rate is too low
Water pressure is not
sufficient
Dirt
Defective temperature sensor
Defective heating element
Supply voltage varies
Water connections mixed up
Flow rate is too high or inlet
temperature is too low
Action
Open the main water valve and the shut-off
valve
Check the water flow pressure and then
let check the water flow adjustment
Remove any dirt from the filter, shower head
and valves / check the technical data
Remove any dirt / increase the flow water
pressure, close other taps
Adjust the water flow (authorized technician),
open the shut-off valve, check water pressure
Remove dirt from the inlet and outlet
Replace temperature sensor (authorized
technician)
Replace heating element (authorized technician)
Check the supply voltage
Check installation
Adjust the flow rate (see chapter "Adjusting the
water flow" on page 25).
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CLAGE
EN