22
Alarms and Fault Codes
If an alarm is triggered the drive will display a fault code text and the pump will stop running. Disconnect power to the pump
and wait until the keypad LEDs have all turned off, then reconnect power. If the error continues to appear after power is
reconnected, proper troubleshooting will be required. Use the error description table below to begin troubleshooting.
Fault Code
21
1A
17
16
0F
02
08
04
06
09
0A
19
0b
21 – Communication Link between the HMI and Motor Control has been lost: Remove the top cover from the drive and
inspect the jacketed wire on the backside of the keypad. Ensure that the 5-pin connector is properly plugged into the
socket and that there is no damage to the cable.
02 – Power Module Over Current Detected: If this error displays multiple times, then there may be a problem with the
pump's rotating assembly. Disassemble the pump (see "Pump Disassembly" on page 18) and inspect the impeller and
shaft seal for problems.
0F – Absolute AC Under Voltage Detected: Indicates that the supply voltage has dropped below the operating range of
99v. This could be caused by normal voltage variation and will clear itself. Otherwise there could be excess voltage drops
caused by improper installation or improper supply voltage.
19 – Motor Start Failure: Could indicate a locked rotor. Verify the fan at the rear of the motor is free of debris. Attempt to
break up impeller blockages by rotating the motor shaft through the fan cover using a hex-key. If this does not work the
pump may need to be disassembled (see "Pump Disassembly" on page 18).
0b – AC Voltage Maximum Exceeded: Indicates that the supply voltage is exceeding the operating range of 251v.
1A,17,16, 02, 08, 04, 06, 09, 0A – Internal Errors: These errors can occur based on operating conditions and the required
self-diagnostic safety software. If they do not clear after multiple restart attempts the drive should undergo a hard power
cycle. Disconnect power at the circuit breaker long enough for the keypad LEDs to turn off. If the error continues to
appear after power is reconnected, the drive may need service.
Pump Specifications
Overall Ratings
Input Voltage
Input Current
Input Frequency
Control Terminals
Maximum Continuous Load
Speed Range
Environmental Rating
Ambient Conditions
Storage
Operating
Humidity
Communication link between HMI and motor control has been lost
Power Module over current detected
Phase Current Offset out of range
Phase Current Imbalance detected
Absolute AC under voltage detected
Absolute Phase current limit exceeded
Absolute Diode Bridge temperature limit exceeded
Absolute Power Module temperature limit exceeded
Absolute Power Factor Correction (PFC) temperature limit exceeded
DC bus over voltage detected
DC bus under voltage detected
Motor start failure
AC Voltage maximum exceeded
Table 5
115-230 Vrms nominal
13.6/8.2-7.1 A
Single phase, 50 or 60 Hz
18-30V AC (24V AC+/- 20%) or
9-30V DC (12/24V DC +/- 20%)
WEF 9.0 THP: 2.2 (Total Horse Power)
450 - 3450 RPM
NEMA Type 3
-40ºC to +85ºC (-40ºF to +185°)
0ºC to +50ºC (+32°F to +122°F)
Relative 0 to 95 % non-condensing
Table 6
Description