Therabody SmartGoogles Bedienungsanleitung Seite 17

SCENARIO SYMPTOM
The device is on and the
heart rate sensor is not
working
The device and the heart
rate sensor are working,
but the red light is off
Biometric sensor not
working
Biometric sensor
is not capturing the
data or displaying it in
Therabody app
DO NOT attempt to troubleshoot by disassembling the device as this will void the warranty and may cause injury.
POTENTIAL CAUSES
Heart rate sensor malfunction
Skin contact with the biometric
sensor is not correct
POTENTIAL SOLUTIONS
Keep a finger on the heart rate sensor, and see if a red light illuminates and if
the Therabody app is capturing the heart rate data.
If the heart rate sensor doesn't capture the data and red light does not turn
on after verifying the above, the heart rate sensor may be damaged. Contact
Therabody for further assistance. Visit https://www.therabody.com/us/en-us/
support/support.html for the available contact methods.
Ensure your device perfectly aligns with your temples and it is sitting
comfortably on your nose bridge. The strap should sit just above your ears.
Tighten the strap by adjusting the buckle. Moving it to the right makes it
tighter and to the left makes it looser. Biometric sensor should maintain
contact with your skin.
EN
17