PROBLEM
Unable to start cooking
or buttons won't respond
A noise is heard during
cooking or keep warm
Steam comes out from
between the outer lid
and main body
Cake is not cooked or
doesn't rise
CAKE BAKING
Cake rises too much
Cake is difficult to
release from the inner
bowl
The cake breaks easily
The cake is
scorched/burnt
NOTE – do not place other cake pans or wax paper into the appliance or inner bowl. Doing
so may cause a malfunction or the inner bowl to deform
Food does not steam
STEAMING
Steamed food is too hard
Steamed food is cold
KEEP WARM
POSSIBLE CAUSE
Make sure the steam vent cap is on the appliance
Make sure the power cord is pushed as far into the
appliance as possible
For the 'START', 'KEEP WARM' and 'CANCEL' buttons you
need to press and hold for 2 seconds
All Induction Heating rice cookers have a fan fitted, you will
hear the fan activate and will turn on/off helping to adjust
the cooking temperature of the appliance, it is nothing to
worry about
Check the outer lid is fitting properly and has not deformed.
Is the outer lid gasket dirty? If so, clean the outer lid gasket
The cooking time may have been too short
Beat any egg whites until foamy, otherwise there may not
be sufficient rise to the cake
Do not beat egg whites too much – if they separate, they
are beaten too much and will cause the cake to collapse
Measure the ingredients accurately – inaccuracy in
measuring can cause insufficient baking/rising
Over-mixing the batter when adding the flour may cause
insufficient baking or rising
Adding too many additional ingredients can cause the
cake to bake unevenly – follow the amount listed in recipes
Bake the cake immediately after preparing the batter -
allowing the batter to sit for an extended period of time
may deflate the batter and cause the cake to collapse
Did you add baking powder or baking soda? Do not add
baking powder or baking soda as it may cause the cake to
rise too high
Make sure you grease the inner bowl well
Leave the cake to cool completely
Freshly baked cake can break easily. Make sure you leave
the cake to cool completely before turning out or handling
Make sure the inner bowl isn't deformed
The cooking time may have been too long, make sure you
follow the recommended cooking times
Is there sufficient water for steaming? Make sure there is
water to at least the two cup mark on the inner bowl
Is there too much food in the steaming basket? – reduce
the amount of food or increase the cooking time
The food may be in too large pieces, reduce the size of
food pieces or increase the cooking time
Vegetables – steaming time was too short. Make sure there
is enough water and continue to steam
Fish and meat – steaming time was too long. Reduce the
cooking time
Has too much time elapsed from when the cooking cycle
ended? Try not to leave on 'KEEP WARM', remove
immediately from the appliance and eat
Do not keep very small amounts of rice on 'KEEP WARM'.
Has the 'KEEP WARM' been used for more than 12 hours?
The type of rice and water may have caused the rice to
look yellow. Was the spatula left in the inner bowl whilst on
'KEEP WARM'
Bamboo IH Multifunction Rice Cooker by Yum Asia
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