Troubleshooting - Steinbach Comfort 50 Originalbetriebsanleitung

The device can be stored over the winter.

Troubleshooting

Problem
The pressure on the manometer
exceeds 1 bar.
Air bubbles escape from the
injection nozzle.
The pump is not getting enough
water or the system pressure is too
low.
The pump does not start up.
The pump is not running.
There is filter medium in the pool
If the problem cannot be solved, contact the customer service listed on the last page.
Possible cause
The quartz filter sand is dirty.
The filter balls are dirty.
The pump is sucking in air.
The water level in the pool is too
low.
The prefilter basket (if present)
is clogged.
The suction line is out of place
or clogged.
The pump has no power.
The pump is defective.
The timer is set.
The external timer is set.
Quartz filter sand was topped
up.
Defective screens in the filter
vessel.
Remedy
Backflush the system (see section
"Backflushing").
Remove and wash the filter balls by hand.
Exchange the filter balls if necessary.
Check all hoses and gaskets for leaks.
Retighten the hose clamps.
Check the water level in the pool and fill
in more water if necessary until the pool
water covers the suction line connection
completely.
Raise the water level in the pool.
Empty the prefilter basket.
Clean the pressure line.
Connect the pump's power plug to the
power supply. Check whether the fuse
has tripped.
Contact customer service.
Press the timer button. The running time
can be set when the pump is switched off.
Turn on the pump.
Check the running times on the external
timer.
Backflush the system until the water runs
clear. See section "Backflushing".
Check the screens for damage and
replace if necessary.
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