Troubleshooting Table - hanseatic TG925HS6 Gebrauchsanleitung

Page EN-36

Troubleshooting table

Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users' lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem Possible cause
No electricity to socket.
Appliance will not
start, display is off.
Mains plug is loose.
Door does not
Appliance has no power.
open.
Foreign bodies on the door
seal faces.
Door does not
close properly.
Door is warped or door latch
is defective.
Cooking cham-
ber light does not Lamp defective.
work.
The glass rotary plate is not
The glass rotary
correctly positioned on the
plate does not turn
drive motor.
or does not turn
The cooking chamber floor
properly.
is dirty.
Glass rotary plate does not
rotate properly.
Scratching, grind-
ing sounds in the
The food dish is either too
cooking chamber.
large or is positioned incor-
rectly.
The dish is being cooked
Exploding, pop-
and/or defrosted with too
ping sounds in the
much power, and will burst
cooking chamber.
open.
Other noises or
flashes of light in Sparks – metal objects in the
the cooking cham- cooking chamber!
ber.
Solutions, tips
Check by connecting another appliance.
Check the tightness of the mains plug.
Check power supply.
Press on emergency door opener (7) and
open door.
Clean the door seal faces thoroughly.
Do not use the device! Contact our service
team (see chapter 'Service' on page EN-38).
Contact our service team (see chapter 'Ser-
vice' on page EN-38).
Position the glass rotary plate correctly.
Clean the cooking chamber floor thoroughly.
Insert the glass rotary plate correctly
The container may not protrude over the
edge of the glass rotary plate.
Cancel the setting and reselect a lower
power level.
Immediately disconnect the mains plug from
the socket or isolate the fuse. Remove met-
al parts.