Troubleshooting Table - hanseatic AM925EA9 Gebrauchsanleitung

Page EN-28

Troubleshooting table

Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users' lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem Possible cause
The socket has no power.
The appliance
The cooking compartment
cannot be started.
door is not properly closed.
The mains plug is loose.
Foreign objects are located
on the door seal faces.
The door cannot
be closed
The cooking chamber door
properly.
is warped or the door latch
is defective.
Cooking chamber
light does not The light is defective.
work.
The turntable is not
The turntable is
mounted correctly on the
not turning at all
drive.
or is not turning
The cooking chamber floor
properly.
is dirty.
The turntable is not turning
Scratching,
correctly.
grinding sounds
The food container is
in the cooking
too large or is inserted
chamber.
incorrectly.
Exploding,
The food is being cooked
popping sounds
or defrosted with too much
in the cooking
power and is bursting open.
chamber.
Other noises or
flashes of light Sparks – metal objects in
in the cooking the cooking chamber!
chamber.
The food is The food was not turned
cooked unevenly. enough or stirred.
Troubleshooting table
Solutions, tips
Check by connecting another appliance.
Properly close the cooking compartment
door.
Check the tightness of the mains plug.
Clean the door seal faces thoroughly.
Do not use the appliance! Contact
our service team (see "Service" on
page EN-30).
Please contact our customer service (see
"Service" on page EN-30).
Position the turntable correctly.
Clean the cooking chamber floor
thoroughly.
Position the turntable correctly.
The food container may not extend beyond
the edge of the turntable.
Abort the process and restart the
appliance at a lower power level.
Pull out the mains plug immediately or
isolate the fuse and remove the metal
parts.
Stir or turn the food and keep warming up
for a short while.