The rocking lever cannot be opened
If the central opening of the pad cassette (6) is clogged by coffee powder or calcium deposits, the pressure
cannot escape completely and the rocking lever (5) is blocked.
Pull the power plug out and leave the appliance for several hours, so that the pressure can be reduced.
If this does not work, you can open the opening in the pad cassette (6) with a needle. Remove all
removable parts and place the appliance on its side. The opening in the pad cassette (6) is now
accessible from below. Try to open it with a needle. Careful, it may spray coffee.
Routinely check that the central opening of the pad cassette (6) is unobstructed.
The coffee quantity is reduced
Set the rocking lever (5) in area
It is possible that the central opening of the pad cassette (6) is partially clogged by coffee powder or cal-
cium deposits.
Routinely check that the central opening of the pad cassette (6) is unobstructed.
Calcium deposits clog the inner pipes. This may damage the appliance.
The appliance must be descaled.
The outlet drips when reheating
If after the coffee-making you set the rocking lever (5) or the rinsing process at O, longer post-dripping
will be reliably prevented.
Calcium deposits inhibit the function of the valves.
The appliance must be descaled.
The appliance switches off after heating
If the coffee-making temperature is not achieved during heating, the appliance will shut off after approx.
2 minutes.
The appliance may not be operated in locations that are situated higher than 1,500 m above sea level.
The water would otherwise boil prior to reaching the coffee-making temperature.
Milk is not suctioned
If you have not frothed milk over an extended period, it may be possible that the necessary steam will not
be available during the first attempt.
Wait until the start/stop button
If you have not frothed milk over an extended period, first rinse the professional milk frothing unit
(24) as described in section "rinse after use". This provides a more consistent output during
subsequent frothing.
The steam nozzle (23) may be clogged by calcium deposits or similar.
Clean the steam nozzle (23) as described in the section "cleaning and service".
Milk froth does not develop
The air channel (29) on the tube adapter (26) is contaminated or damaged due to improper cleaning.
Clean the professional milk frothing unit.
Replace the damaged tube adapter (26).
Extreme splattering of the milk froth
The tube (25) is incorrectly assembled.
The uncut end must be placed on the tube adapter (26).
The tube adapter (26) is not placed far enough in the mixer (27).
Push the tube adapter (26) completely onto the mixer (27) until the stop.
The milk froth runs continuously
If you are using a milk suctioning cup (30), in which the milk is located higher than the
mixer, the suctioning cup (30) is suctioned dry (siphoning effect) after frothing.
The milk suctioning cup (30) should not be higher than 14 cm. Do not hang the tube
(25) directly into a 1 liter pack.
to the left as far as possible.
(12) is again illuminated in green and try once more.
26