Frequently Asked Questions - K-FEE LATTENSIA + Betriebsanleitung

Frequently asked questions

SAFETY INFORMATION!
The appliance only functions correctly with capsules from any brand that are labelled The appliance only functions correctly with capsules from any brand that are labelled
with the K-fee ® – your system logo. The use of non-original capsules can result in
the following risks: risks to health, damage to the appliance and possible loss of the following risks: risks to health, damage to the appliance and possible loss of
warranty claims.
Many malfunctions can be detected quickly, easily and early thanks to the
comprehensive automatic alerts. As a general rule, it is su cient to follow
Beverages are not dispensed properly?
Check whether the handle has been completely pressed down. If the error continues to persist, you must clean the appliance (see instructions on p. 26)
and descale (see instructions on p. 30/31).
Beverage dispensing is delayed?
The appliance is heating up. Please be patient.
Liquid capacity during beverage preparation is insu cient?
The system could be calcifi ed. Descale the appliance in accordance with the instructions on p. 30/31. If the problem continues to persist, please perform a
factory reset on the appliance (see instructions on p. 38).
Beverage is not hot enough?
The heating element could be calcifi ed. Descale the appliance in accordance with the instructions on p. 30/31. If the error continues to persist, please
contact our service centre.
Does the appliance need to be descaled even if a water fi lter is used?
Although the use of a water fi lter extends the descaling intervals considerably, it is no real substitute for such intervals. The appliance
must be descaled regularly in any case, because mineral deposits can occur depending on your regional water hardness and the installation site.
An instruction message will be shown on the display if descaling is required. Regardless of this, we recommend descaling with the K-fee® – your system
descaling agent once a year.
What should I do if the handle does not fully close once a capsule has been inserted?
First, ensure that there are no more used capsules in the brewing chamber and that the used capsule container has not been overfi lled. Take care to ensure
that the new capsule you have inserted is in the correct position.
What should I do if the used capsule container has been overfi lled and jams?
Attempt to remove the used capsule container by rattling it slightly.
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The use of non-original capsules can result in
the corresponding instructions on the display to remedy the fault. If this is
unsuccessful in rare cases, these questions and answers may help further.