Troubleshooting - Cleanmaxx PC-P011E Bedienungsanleitung

Troubleshooting

If the device does not work properly, fi rst check whether you are able to rectify the prob-
lem yourself. If the problem cannot be solved with the steps that are listed, contact our
customer service department.
Do not attempt to repair an electrical device yourself!
Problem
The device only works
slowly or does not start.
Low suction force.
Dust escapes from the
device during cleaning.
The control lamp does not
light up when the device
is connected to the mains
power.
Unusual odour
09196_09197_Inlay_DE-EN-FR-NL_A5_V2.indb 23 09196_09197_Inlay_DE-EN-FR-NL_A5_V2.indb 23
23
Possible cause
The battery (D) is empty.
The battery is too weak.
The dust container is too
full.
The fi lters are dirty.
The suction opening is
blocked.
Particles which are too
large or heavy may stick to
a fi tted carpet.
The dust container or fi lter
are not fi tted correctly.
The fi lters are dirty.
The fi lters are worn or dam-
aged.
The mains adapter is not
inserted in the plug socket
correctly or the barrel con-
nector is not inserted in the
connecting socket on the
device correctly.
The plug socket is defec-
tive.
The device is being used
for the fi rst time.
Solution
Charge up the battery.
Charge up the battery.
Empty the dust container.
Clean the fi lters.
Switch off the device and
remove the blockage.
Remove these foreign
objects by hand.
Correct the fi t of the dust
container and fi lter. Make
sure that the dust container
is closed.
Clean the fi lters.
Replace the fi lters.
Correct the fi t.
Try another plug socket.
A new odour is normal
when the device is used for
the fi rst time; it disappears
after a while.
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EN