INSTALLATION AND SERVICE MANUAL FOR PROFESSIONALS
Maintenance and troubleshooting: Troubleshooting
A
B
C
Error
Fault
code
14
R
2
E14
Fire alarm
Fire protection
thermostat con-
nected to the air
duct (accessory)
Input is normally
closed (NC), but
now it is open
15
R
1
E15
High water level
(accessory)
Water level is too
high
Water level is not
too high
16
R
2
E16
Firmware 2.9
and later: FPC
error (accessory),
only active if the
accessory "fire
protection con-
trol" is connected
to the unit.
No communica-
tion with fire pro-
tection control
Missing position
feedback for a
fire damper
Failure during
monthly, weekly
or manual fire
damper test
Potential cause
Action required
Fire or smoke sensor
Check for smoke or fire
connected to this
Check if sensor and connec-
input is active
tion are OK
Nothing is connected
Mount short circuit equip-
to this input
ment
The water drain is
Clean the water drain
blocked
The water drain is
Check whether the water
closed again mount-
drain is mounted on the cor-
ed incorrectly
rect side and make sure that
the pipes are not located
above the level of the water
drain
Auxiliary drain pump
Check pump
is not operating
Check fuse
Water level sensor is
Check wiring
not connected
Water level sensor is
Configure or change the
normally open (NO)
water level sensor so that it
is normally closed (NC)
Digital input incor-
Check the configuration of
rectly configured
the digital input with PC
Tool
Fire protection con-
Check connection to fire
trol with this address
protection control
has already been
installed but is no
longer accessible
A fire damper is
Check the power supply to
closed but should be
the fire damper
open
Check internal fire detector
of the fire dampers
Fire damper is
Something is blocking the
jammed either in
fire damper
open or closed posi-
Fire damper is incorrectly
tion
connected
Defective fire damper
Reset
The alarm dis-
play can be reset
by pressing the
alarm button or by
switching the unit
off/on.
However, the unit
cannot be started
until the causes
of the alarm have
been eliminated
Automatic reset
when the input is
closed again
Manual reset
by pressing the
alarm button on
the membrane
keyboard oper-
ating panel or by
switching the unit
off/on
57