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Problem
Cause
The robot does not start from the
docking station.
The robot cannot complete the final
Cannot create
automatic cleaning.
a map via the
The robot has no stable internet
app
connection.
There's a problem with the LiDAR
The scheduled cleaning function is
active.
The device continues cleaning from
The robot
where it stopped.
starts
automatically
in the middle of
the night
The robot has no active internet
connection.
Docking station
Problem
Cause
Fan error
Overheating
Flashing red
The lid to the dust bag is not closed
properly
The dust bag is not installed
Flashing red
The dust bag not installed properly
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Solution
Ensure the robot starts cleaning from
the docking station.
Ensure the robot completes the
cleaning cycle without interruptions.
Check the internet and app
connection
Check if the 360° LiDAR-sensor is
blocked or brocken.
Cancel scheduled cleaning sessions in
the app.
The robot will return to the docking
station when its battery reaches 80%,
if cleaning is incomplete.
The robot has the wrong time zone or
has lost the correct regional time.
Ensure the robot has internet access.
Contact your Cleanfix dealer or
FieldBots.
Solution
Frequent dust collection leads to
fan overheating protection or fan
malfunction.
Allow the fan to cool for 30 minutes.
Ensure that the lid is completely
closed and that the robot is properly
docked and charging.
Ensure that the dust bag is properly
installed and fully lower the cardboard
handle
Check whether the dust bag is
installed; if not, please install the dust
bag and make shure to fully push it
down.
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