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Problem
Cause
Wires and other easily entangled
objects on the floor affect operations.
The robot
Objects such as thresholds and steps
cleans in an
cause the robot to slip.
unorderly
route,
exhibiting route
deviation,
repetitive
cleaning, and/
The device cannot enter and clean
or missing
certain areas.
small areas
The infrared obstacle avoidance
sensor lenses are dirty.
The floor has deep black areas.
The robot is searching for its docking
station.
Sensor
detection
errors or
The sensor lenses are dirty.
sensor is not
functioning
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Solution
Before cleaning, remove large debris,
mops, and any other temporary
objects that may distract or obstruct
the robot.
If the unit misses an area during
scanning, it will automatically rescan
the area.
Avoid interfering with the robots's
route.
Check if a frontbumper extension
is needed (contact your Cleanfix
dealer or visit our website for more
information).
We recommend to close doors in this
area and clean separately.
Alternatively, draw no-go areas or
virtual walls using the app.
After cleaning, the device will return to
its starting point.
Organize the environment to ensure
the device can access and clean all
areas.
Use 2 robots an group them in
FieldBots.
Clean the sensor lens with a clean,
soft cloth or remove any blocked
objects.
The robot can recognize extremely
deep black areas as holes and avoid
them.
Lighten these areas or contact your
Cleanfix dealer.
If the docking station has been moved
or has no power, the robot starts
searching it, while flashing yellow.
Check if the docking station has
power or has been moved.
Clean the sensor lens with a clean,
soft cloth or remove any blocked
objects.
If the issue persists, contact your
Cleanfix dealer.
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