HP Officejet 9100 Leitfaden Zur Inbetriebnahme Seite 11

The domain name or server name cannot be resolved.
Login or sending to network folder might fail if the domain name or the server name provided
during setup cannot be resolved to specific IP addresses. When setting up the digital send
authentication solution, be sure to do the following:
• Try to use fully qualified DNS names.
• Make sure the appropriate name servers (DNS, WINS, or both) are set up correctly on
the device.
• If you have recently changed the DNS or WINS settings, turn off and then turn on the
all-in-one.
The all-in-one does not use the login user's e-mail address.
After a user logs in to the all-in-one, the all-in-one attempts to find the login user's e-mail address
using LDAP search. If the LDAP search fails to locate the user's e-mail address, the default
From: e-mail address will be used instead.
To enable the all-in-one to use user e-mail addresses instead of the default, verify the following:
• The user information is set up correctly in the LDAP server. If you are using an external LDAP
server for LDAP searches, make sure the user information is set up correctly in both the LDAP
server for Active Directory and the external LDAP server.
• The LDAP server contains the "sAMAccountName" and "mail" attributes. These attributes are
used in the LDAP search and must be defined.
Solving network problems 11