Vista Apex phasor Benutzerhandbuch Seite 11

VISTA APEX TERMS AND CONDITIONS
OF WARRANTY
The Phasor™ handpiece is warranted to be free from defects under
normal usage conditions for one (1) year of its date of delivery;
the batteries for one (1) year. There is no warranty, expressed or implied,
of merchantability or fitness. The manufacturer's sole obligation under
this warranty is to opt to either repair or replace the defective part(s)
or product. If service must be performed to correct a defect, then
the manufacturer will provide the service at its factory according to
the mutual agreement made in advance. The manufacturer and its
distributors will not accept the return of the product unless the return
is authorized and shipped in accordance with the manufacturer's
instructions. Contact the local representative of the distributor, or if
purchased directly from the manufacturer for shipping instructions,
a return authorization number, and ARS shipping label. There is no
warranty, remedy or condition, expressed or implied, except as provided
herein. The warranty and remedies contained herein are made by the
manufacturer to the first buyer for dental use and are in lieu of all other
agreements (expressed or implied), liabilities or remedies for breach of
warranty. Vista Apex shall not be liable for consequential or incidental
damages. No person or distributor is authorized to modify the terms of
this warranty.
This warranty is void if any defect is caused by conditions beyond the
manufacturer's control, including acts of God, damage resulting from
mishandling, neglect, misuse, improper maintenance, accident or
alteration/repair by anyone other than the manufacturer. The buyer
assumes all liability for any damage caused by improper use of the
product. The manufacturer assumes no liability for the user's failure to
follow the instructions contained in this manual.
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RETURN POLICY
Vista Apex will accept for return previously purchased merchandise which is
suitable for resale or was shipped in error by Vista Apex. Merchandise suitable
for resale requires current labeling and unopened non-soiled packaging.
All returns must have prior approval and must be shipped "prepaid"
along with a return authorization form and a copy of the original invoice.
Any products returned that are discontinued, dated, damaged, or opened
could be denied credit or assessed a higher return fee.
Equipment cannot be returned without written authorization from Vista Apex.
Merchandise returned for credit must be received by Vista Apex within
30 days of the original invoice date.
RETURN RESTOCKING POLICY
30 days 15%
31-60 days
25%
60+ days
Not Returnable
Any equipment returned within 30 days from the date of the original
shipment from Vista Apex may not be assessed a restocking fee as long as
the merchandise has current labeling and unopened non-soiled packaging.
Unopened equipment returned within 31-60 days from the date of the
original shipment from Vista Apex requires a restocking fee of 25% of the
purchase price, including shipping and handling charges. Any equipment
returned after 60 days from date of the original shipment from Vista Apex
will not be restockable for credit.
• Special orders are not suitable for resale and therefore not returnable
for credit.
• Claims for lost or damaged shipments should be filed immediately
with the carrier.
• Claims for overage, shortage, and/or internal damage must be made to
Vista Apex within 10 days of receipt of goods.
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