Customer Service - Verefa V60M Pro Gebrauchsanleitung

Customer Service

Customer service
If you have any questions and dissatisfaction in using the product, you can get more technical
support by contacting us in the following ways. As your problem is our great concern, we will try our
best to help you solve it.
Sincere care, always for you
→ Customer service, warranty, tutorial video, FAQs
→ Our latest events and news, more details
www.verefalife.com
support@verefalife.com
Warranty
This product is restricted to local selling, and the customer service and warranty regulations are
applicable only to local customers. We provide warranty in accordance with the local warranty
regulations. Any difference between the following warranty contents and local laws or regulations
is subject to the construction or interpretation in local laws or regulations.
Type
Robot Robot (excluding its battery, accessories and consumables)
Parts Charging base, power cable, remote control, mop bracket
Battery Robot battery
Note : Filter, roller brush, roller brush cover, side brush, dust bag and mop padare consumables. We provide no
warranty for the accompanying consumables.
None of the following circumstances is covered by the warranty. However, paid repair is available for such
circumstances:
1. The user fails to operate the product in accordance with the instructions and causes damage due to
improper storage;
2. The free warranty for the robot and its parts have expired;
3. It is damaged during disassembly by maintenance workers not authorized by us;
4. Unable to provide a valid purchase voucher number;
5. The model specified in the warranty card is inconsistent with the S/N of the product to be repaired or
the model is altered;
6. Damage caused by irresistible factors such as natural disasters;
7. Product failure or damage caused by accidental factors or human factors (including operation error,
liquid inlet, improper plugging, scratching, handling, collision, input of inappropriate voltage, etc.).
Warranty
035
Warranty period
1 year
1 year
1 year