Verefa V60M Pro Gebrauchsanleitung Seite 34

Abnormal behavior.
The robot vacuum
cleaner suddenly
generates a loud noise.
The cleaning
performance decreases
or ash falls.
The roller brush does
not rotate.
The mopping module has
no or low water output
Unable to connect Wi-Fi.
Scheduled cleaning is
not performed.
If the fault cannot be eliminated according to the above methods, please contact our customer service. As your
problem is our great concern, we will try our best to help you solve it.
1) Please check whether there is corresponding error prompt. Please refer to the
chapter "troubleshooting".
2) Please wipe the sensor with a soft cloth, please refer to the chapter "routine
maintenance".
3) Please restart the robot.
1) Please adjust the suction level or turn off auto-boost to see if this setting
leads to high noise.
2) Please check whether the roller brush, filter, dust box, dust suction port,
wheel and caster wheel are blocked by dirt.
3) Please ensure that the filter, the roller brush and the roller brush cover are
installed in place.
1) Please clean the dust box.
2) Please clean or replace the filter.
3) Please clean the roller brush.
Refer to the chapter "routine maintenance" for specific methods.
1) Please clean the roller brush and both ends of the roller brush, and check for
cleaning hair and dirt.
2) Check whether the roller brush and roller cover are installed correctly.
1) Please check whether there is water in the water tank, and whether the
mopping module is installed correctly according to the instruction manual.
2) Please use the APP to adjust the water amount to High level
3) Check whether the water outlet at the bottom of the water tank is blocked,
and whether the air return hole beside the water inlet is blocked.
1) Please ensure that the robot is in a good Wi-Fi signal coverage area.
2) Please download the latest mobile client, reset Wi-Fi and try to connect again.
3) Please check whether the Wi-Fi password is entered incorrectly or has special
characters.
4) Please check whether the router is using 5G band network or 2.4G/5G Mixed
band. This robot vacuum cleaner only supports 2.4G band.
1) Please check whether the battery power is ≥ 12%, and scheduled cleaning can
be started only when the power is ≥ 12%.
2) Please check whether the scheduled cleaning cycle is set accurately.
3) Please check whether scheduled cleaning is set successfully. Try to schedule
it on your mobile client again. When scheduled cleaning is set successfully,
the robot vacuum cleaner will sound a prompt tone.
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