What To Do If - RADEMACHER RolloTube Basis Small Serie Betriebs- Und Montageanleitung

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What to do if... ?

The drive does not raise or lower the roller blind, starts
too slowly or makes loud noises.
Possible cause 1:
◆ Connections are incorrect.
Solution 1:
◆ Check connections.
Possible cause 2:
◆ Incorrect installation or overload.
Solution 2:
◆ Check the installation and roller blind load.
...the roller blind stops during raising or lowering?
Possible cause 1:
◆ The end stop was reached.
Solution 1:
◆ Set the end stops again, according to the instructions.
Possible cause 2:
◆ Running time exceeded (4 min.).
Solution 2:
◆ Let the tubular motor cool for about 20 minutes.
...the motor does not run?
Possible cause:
◆ Power supply is missing.
Solution:
◆ Use a voltmeter to check whether the supply voltage
(230 V) is present, and check the wiring.
◆ Take note in particular of information about non-per-
missible types of connections.
◆ Check the installation.
...the rotary direction is wrong?
Possible cause:
◆ Control lines are reversed.
Solution:
◆ Disconnect the supply line from the power, and swap
the black and brown conductors of the motor cable
at the controller.
DE EN NL FR IT ES
...The tubular motor does not stop for adjustments or
test runs?
Possible cause 1:
◆ The adapter (10) may have slipped off of the limit
ring (18) on the drive head (12).
Solution 1:
◆ Check whether the adapter (10) is fully seated in
front of the drive head (12) and is completely insert-
ed in the winding shaft (5).
◆ Slide the adapter (10) so that it contacts the
front of the drive head (12) again, and slide the
winding shaft (5) completely onto the adapter (10);
see Figure . Readjust the end stops if needed;
see page 25.
Possible cause 2:
◆ Roller capsule not secured, or roller blind shaft too short.
Solution 2:
◆ Secure the roller capsule, or use a roller blind shaft
that fits.
...The tubular motor stops between the two end stops
during normal operation?
Possible cause:
◆ The thermal protection is engaged.
Solution:
◆ Let the motor cool for about 20 minutes.
...the roller blind stops during upward travel?
Possible cause:
◆ Ice on the roller blind or obstacle in the running track.
Solution:
◆ Remove the ice or obstacle.
◆ Move the roller blind downward to free it.
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