Troubleshooting; Processor Will Not Turn On; Sound Is Too Quiet Or Muffled; Sound Is Too Loud Or Uncomfortable - Cochlear Baha 6 Max Benutzerhandbuch

7. Troubleshooting

Contact your hearing care professional if you have any concerns regarding the
operation or safety of your sound processor, or if the solutions below do not
resolve your issue.

7.1 Processor will not turn on

1. Try turning the sound processor on
again. See section 2.1, "Turn on and off".
2. Replace the battery. See section 3.3,
"Change the battery".
3. The battery requires air to operate.
Ensure that the battery air inlet and/or
the battery air holes are not covered.
4. Try a different program. See section 2.3,
"Change programs".

7.2 Sound is too quiet or muffled

1. Try turning up the volume using
a compatible smartphone or a
Cochlear wireless device.
2. Check that the sound processor is not
wet. If it is wet, let the sound processor
dry before use. See section 6.1, "Care
and maintenance".
7.3 Sound is too loud
or uncomfortable
1. Try turning down the volume of your
sound processor. See section 2.4, "Adjust
volume".
7.4 You experience
feedback (whistling)
1. Check to ensure that the sound
processor is not in contact with items
such as glasses or a hat, or in contact
with your head or ear. See figure 9.
2. Try turning down the volume of your
sound processor. See section 2.4, "Adjust
volume".
3. Check that there is no external damage
to the sound processor.
4. Check that there is no dirt in the
connection to the your sound
processor.
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