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The "Keep warm" function is available in the "МУЛЬТИПОВАР" programme if temperature is 75 to 170°С.
VI ADDITIONAL ACCESSORIES
You can purchase additional accessories for the REDMOND SkyCooker RMC-M800S multicooker and get information on the
assortment of REDMOND through www.redmond.company and our authorized dealers.
VII BEFORE CONTACTING SERVICE CENTRE
Error code
Error description
System error. Possible control board or temperature
Е1– Е5
sensor failure.
Problem
Possible Cause
The unit does not
Voltage supply failure
switch on
Voltage supply interruption
The bowl is installed with a distortion.
The meal is taking
There is a foreign object between the bowl and the
too long to cook
heating element
The heating element is dirty.
Bluetooth function on the mobile device is disa-
bled
Ready for Sky app on the mobile device is deacti-
Synchronization at-
vated
tempt failed
Sync devices are too far
In case you didn't manage to eliminate the defects, please, refer to the authorized service centre.
VIII PRODUCT WARRANTY
We warrant this product to be free from defects for a period of 2 years from the date of purchase. If the appliance fails to
operate properly within the warranty period and is found to be defective in material or workmanship, we will repair or replace
it. This warranty comes into force only in case the purchase date can be proved with an original warranty service coupon
containing a serial article number and accurate impress of the company of the seller. This limited warranty does not cover
damage caused by the failure to use this product for its normal purpose or in accordance with the instructions on the
proper use and maintenance of the product, or any kind of repair works. Do not try to disassemble the device and keep all
package contents. This warranty does not cover normal wear of the device and its parts (filters, bulbs, non-stick coating,
sealing rings, etc.).
Service life and the applicable product warranty period start on the date of purchase or the date of manufacture (if the
purchase date cannot be established).
You can determine manufacture date by the serial number on the identification label on the housing of the device. The
serial number consists of 13 digits. The 6th and 7th digits of the serial number refer to the month, whereas the 8th digit
refers to the year of manufacture.
Service life of the product, established by the manufacturer is 3 years from the date of purchase, provided that the appliance
is used and maintained in accordance with the user manual and applicable technical standards.
Error handling
are recycled and pollutants are treated as appropriate.
Unplug the appliance and let it cool down. Close the lid. If
This appliance is labelled in accordance with European Directive 2012/19/EU — concerning used electrical and electronic
this does not eliminate the error, contact an authorized
appliances (waste electrical and electronic equipment WEEE).
service centre
The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
Bluetooth is the registered trademark of Bluetooth SIG, Inc.
Solving the problem
App Store is the service mark of Apple Inc., registered in the USA and other countries.
Check the voltage supply.
Google Play is the registered trademark of Google Inc.
Check the voltage supply
Install the bowl properly
Remove the foreign object.
Unplug the device and let it cool down. Clean the heating
element.
Enable Bluetooth function on the mobile device
Run the Ready for Sky app on the mobile device
Ensure devices are located within 15 metres from each
other
Environmentally friendly disposal (WEEE)
The packaging, user manual and the device itself shall be taken to the applicable collection point for the
recycling of electrical and electronic equipment. Do not throw away the electronic waste to help protect
the environment.
Old appliances must not be disposed with other household waste but must be collected separately. Mu-
nicipal disposal of recyclable wastes is free of charge. The owners of old appliances are required to bring
it to a waste facility centre. With this little extra effort, you can help to ensure that valuable raw materials
SkyCooker RMC-M800S
GBR
25
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