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Possible Causes
Solving the Problem
There should not be any foreign objects between the lid and the housing of
Cooking temperature was not observed because the bowl
the device, remove if any.
and the heating element did not fit tightly.
Always make sure that the heating element is clean and fits tightly with the
bowl before cooking.
Wrong ingredients or settings were chosen.
We recommend using recipes adapted for the device. Choose proven recipes
General proportions were not observed, the size of the
only.
ingredients was too large
Set the time and cooking programme, choose ingredients, proportions, and their
Wrong time settings.
size according to the recipe.
Chosen recipe is not appropriate for the device.
Steaming: the amount of water in the bowl is too little
Use the amount of water recommended. If in doubt, check the water level while
to provide enough steam.
steaming.
Frying ingredients add an amount of oil enough just to cover the bottom of the
Too much oil was added.
bowl
Follow recommendations given in the recipe while deep frying.
Frying:
Do not close the lid of the device while frying unless specified in the recipe.
Too much moisture inside the bowl.
Using frozen ingredients defrost and drain before frying.
Cooking: the broth boiled away during preparation of
Certain products need to be processed before cooking: washed, browned, etc.
foods with high acidity.
Follow recommendations given in the recipe.
Proofed dough has reached the inner
Use a smaller amount of dough.
lid and covered the steam valve.
Baking (dough
did not bake
Take the baked product out of the unit, turn it over and place back. Bake until
through):
Too much dough in the bowl.
ready.
Next time use smaller amount of dough.
THE DISH IS OVERCOOKED
We recommend using the recipes adapted for your model. Choose proven recipes only.
Wrong ingredients, wrong size of ingredi-
Set the time and cooking programme, choose ingredients, proportions, and the size of in-
ents, wrong time settings.
gredients according to the recipe
The dish remained in the unit with the "Keep
We recommend using the "Keep Warm" function moderately. If your device features the
Warm" on for too long after it' s been cooked.
function of disabling the "Keep Warm" in advance, use it to avoid the problem.
LIQUID BOILS AWAY DURING COOKING
Depending on the quality of milk used, it may boil away. To avoid this, we recommend using
Milk boils away.
only ultra-pasteurized milk with the fat content of 2.5% or less. Dilute milk with water if needed.
We recommend using the recipes adapted for the device. Try choosing proven recipes only.
Ingredients were not properly processed
Set the time and cooking mode, choose ingredients, proportions, and the size of ingredients
(washed poorly, etc.)
according to the recipe
Wrong general proportions or ingredients.
Whole grains, meat, fish, and seafood need to be rinsed thoroughly before cooking.
We recommend you to rinse the product thoroughly, to remove the steam valve, or to cook
The product froths
with the lid open
THE DISH IS BURNT
The bowl was not properly washed after last use.
Make sure that the bowl is clean and has no coating defects before cooking.
Non-stick coating is damaged.
General amount of ingredients is smaller
Use proven recipes, adapted for the device.
than recommended.
Cooking time was too long.
Reduce the cooking time or follow recommendations given in the recipe adapted for your model.
Frying: oil was not added; the ingredients
Frying products add amount of oil enough just to cover the bottom of the bowl. Stir ingre-
have not been stirred or turned over
dients thoroughly while frying or turn over as required.
Stewing: not enough liquid.
Add more liquid. Avoid opening the lid while stewing.
Cooking: not enough liquid (proportions
Follow recommended ratio of liquids to solids while cooking.
were not observed).
Baking: the bowl was not greased before
Grease the bottom and sides of the bowl with butter or oil before baking (do not pour oil
baking
inside).
INGREDIENTS LOOSE THEIR SHAPE WHEN COOKED
Ingredients have been over stirred
Frying foods, do not stir the ingredients more often than every 5-7 minutes.
Reduce cooking time or follow recommendations given in the recipe adapted for the
Cooking time was too long.
device
BAKED GOODS ARE OVERLY MOIST
Improper ingredients causing excess moisture
Use ingredients according to the recipe. Try to avoid using ingredients causing excess
have been used (juicy fruits or vegetables, frozen
moisture or use them in smaller amounts.
berries, sour cream, etc.)
Baked product has been left in the unit with the
We recommend taking baked product out of the unit right after the baking cycle fin-
lid closed for too long.
ishes or leaving it on the Keep Warm for a short period of time only.
BAKED GOODS DO NOT RISE
Eggs and sugar were poorly whipped.
The dough stayed for too long before being baked.
The flour wasn't sifted or the dough was poorly
Use proven recipes adapted for the device. Choosing, measuring, and processing in-
kneaded
gredients follow recommendations given in the recipe.
Wrong ingredients.
Wrong recipe.
Certain REDMOND multicookers feature an overheat protection in "ТУШЕНИЕ" and "СУП" programmes. In case there is no liquid
in the bowl, the device automatically interrupts the programme and switches to Keep Warm mode.
Recommended steaming time values for different products
Product
Weight, g / q-ty, pcs.
1
Pork / beef fillet (cut into 1.5 х 1.5 cm cubes)
500
2
Lamb fillet (cut into 1.5 х 1.5 cm cubes)
500
3
Chicken fillet (cut into 1.5 х 1.5 cm cubes)
500
SkyCooker RMC-M800S
GBR
Water, ml
Cooking time, min
500
20 min / 30 min
500
25 min
500
15 min
23
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