Contacting Customer Service; Warranty - Cochlear Baha BP100 Bedienungsanleitung

Introduction
The Cochlear Baha BP100 is a sound processor
that uses direct bone conduction to transmit
sounds to the cochlea (inner ear). It works by
combining a sound processor with an abutment
and a small titanium implant that is placed in the
skull behind the ear. The titanium implant
integrates with the skull bone through a process
called osseointegration. This allows sound to be
conducted via the skull bone directly to the
cochlea, which improves hearing performance.
You should have received your Baha BP100 sound
processor from your hearing care professional
along with the contents of this kit. To ensure
optimal performance, your hearing care
professional will fit the processor to suit your
needs. Be sure to discuss any questions or
concerns that you may have regarding your
hearing, or use of this system, with your hearing
care professional.
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The Cochlear Baha BP100 can be used with a Baha
Softband which does not require an implant.
However, all applicable instructions in this
manual should still be followed.
Cochlear Baha BP100 kit
Your Cochlear Baha BP100 kit includes the following
items:
• Cochlear Baha BP100 sound processor
• Abutment cleaning brush
• Pack of batteries
• Abutment cover
• Safety line
• Extra battery doors
• Magnetic battery removal tool
• Share the Experience test rod
• Document pack (user manual, warranty card,
registration card, MRI card)

Contacting customer service

We strive to provide the best possible products and
services to our clients.Your views and experiences
with our products and services are important to us.
If you have any comments you would like to share,
please contact us.
Customer Service – Cochlear Americas
13059 E. Peakview Avenue,
Centennial, CO 80111, USA
Toll free (North America) 1800 523 5798
Tel: +1 303 790 9010, Fax: +1 303 792 9025
Email: customer@cochlear.com
Customer Service – Cochlear Europe
6 Dashwood Lang Road
Bourne Business Park, Addlestone,
Surrey KT15 2HJ, United Kingdom
Tel: +44 1932 87 1500 Fax: +44 1932 87 1526
Email: info@cochlear.co.uk
Customer Service- Cochlear Asia Pacific
1 University Avenue, Macquarie University
NSW 2109, Australia
Toll free (Australia) 1800 620 929
Toll free (New Zealand) 0800 444 819
Tel: +61 2 9428 6555, Fax: +61 2 9428 6352
or Toll free 1800 005 215
Email: customerservice@cochlear.com.au

Warranty

The warranty does not cover defects or
damage arising from, associated with, or
related to the use of this Product with any
non-Cochlear processing unit and/or any
non-Cochlear implant. See "Cochlear Baha
Global Limited Warranty card" for more
details.
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