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Fault "Ack Not Received"
1) Make sure that the USB cable has been connected correctly
2) Battery is too low.
Fault at the USB connection
1) Driver not found (the driver can be downloaded from the Kathrein website)
2) Check that the USB cable is correctly connected
3) The USB cable may be damaged or a bad connection may be affecting communications
4) The USB connection is damaged.
Display "I2C Error"
A 12 C error means that the built-in electronic components cannot establish a correct connection with the
built-in receiver component. As a rule, this can be traced to the following causes:
1) The battery voltage is too low (when the measuring instrument is in a cold environment, the battery
operating time is reduced)
2) Connecting the LNB whilst the measuring instrument is switched on can lead to a voltage spike, which
can generate an I2C error. Do not connect the LNB unless the measuring instrument is switched off.
The measuring instrument shuts down
1) The battery voltage is too low
2) The timer is activated - check the timer setting in the "Setup" menu
3) The LNB has a short circuit or is drawing excessive current.
The measuring instrument has not found any lock-on
Make sure that you have downloaded a current transponder list for your measuring instrument; check if there
is another, more current list available and update if necessary.
Apple MAC
The software is not MAC-compatible.
Storage
Tip:
To keep the battery in good condition, if the instrument is being used only infrequently, charge it
overnight at least once every two weeks. If the instrument is being used every day, we recommend
that it is charged overnight before the next working day, so as to have the maximum battery capacity
available.
24

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