Nice Neoplus ML Anweisungen Und Hinweise Für Die Installation Und Die Bedienung Seite 9

6) What to do if...
a small troubleshooting guide!
When the motor is switched on, no beep is emitted and the Step-by-Step input does not command any movement.
Make sure the motor is powered at the correct mains voltage; if the power supply is correct there is probably a serious fault and the motor
needs to be repaired by the customer service department.
The motor does not move after a command is given.
• If it has been working up until then, it may be that the thermal protection device has cut-in, therefore wait a few minutes for the motor to
cool.
• Make sure that the limit switches have been correctly adjusted, try giving the adjustment screw a few turns clockwise (+).
• Check if the "Step-by-Step" input is functioning by joining the White and Black/White wires together for a second.
• Make sure that there is at least one memorized transmitter, checking that the motor emits short beeps when switched on.
• Make sure that the transmitter and motor are communicating, keeping button ■ (2) of a transmitter (memorized or not) pushed for at least
5 seconds, if a beep is heard this means that the motor is receiving the signal from the transmitter therefore go on to the last control; oth-
erwise perform the next control.
• Check the correct emission of the transmitter radio signals with the following empirical test: push a button and rest the LED against the
aerial of a normal household radio (ideally inexpensive) that is switched on and tuned in at 108.5 Mhz FM or as close as possible; a low
sound should be heard with crackling pulses.
• Check, by slowly pushing one at a time, all of the transmitter buttons, if none of them command a movement of the motor, this means that
the transmitter is not memorized.
After a radio command, a short beep is heard and the motor performs a slight back and forward movement.
In order to command the motor with a remote control, you need to program the movement direction following the procedure described in
table "A2".
It is not possible to program the direction following the procedure in table A2.
The direction can only be programmed with the transmitters memorized in Mode I, make sure a beep is heard when the ▲ or ▼‚ are pushed
and the motor performs a slight back and forward movement; whereas only a short beep is heard when button ■ is pushed.
It is not possible to program the operating time following the procedure in table A11.
The operating time can only be programmed with the transmitters memorized in Mode I, check that the 3 buttons perform the following com-
mands: button ▲ = Up, button ■ = Stop, button ▼ = Down.
After a radio command, 6 beeps are heard and the manoeuvre does not start.
The radio control unit is unsynchronised, repeat the transmitter memorization process.
After a command, 10 Beeps sound and then the manoeuvre begins.
The auto-diagnosis of the memorized parameters has revealed a fault (TTBUS address, wind and sun levels, directions are incorrect). Check
and repeat programming if necessary.
The motor is stationary, but sometime it is necessary to perform the Step-by-Step command twice in order to move it.
The programmed operating time is too long in relation to the effective duration of the manoeuvre. The motor is already stationary in corre-
spondence with a limit switch, but the control unit considers that the motor is still moving. In this case the first command is considered as a
Stop and the second as a movement command. The operating time must be correctly programmed (see chapter 5.3).
Power supply cable and connector
If the power cable is possibly damaged it must be replaced with an identical one from the manufacturer or the tech-
nical assistance service.
Replacement of the NEOPLUS M power cable.
1. Turn the ring nut until the bevel coincides with one of the connecting teeth, and then disconnect (Fig. A).
2. Repeat the same operation for the other tooth (Fig. B)
3. Bend the cable inwards and remove the protection by turning it carefully outwards (Fig. C)
4. Pull out the connector (Fig. D)
Replacement of the NEOPLUS L power cable.
1. Pull the protection outwards (Fig. E)
2. Pull out the connector (Fig. F)
A B
(this chapter is intended for technical assistance personnel only)
C D E D
GB
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