Help in case of malfunction
In case of stubborn dirt that cannot be removed
with a brush, the blade plate must be replaced
because an imbalance can lead to higher noise
levels, increased wear and malfunctions.
As a rule, the clearer blades do not need to be
replaced.
Malfunc-
Cause
tion
Appliance does not start.
Battery is flat.
The appliance gets stuck and has dug itself in. The wheels continue to turn.
■
Bump sensors do not trip.
■
The grass is too high.
■
The appliance snags on an un-
evenness of the lawn surface.
The appliance mows at the wrong time.
■
The appliance has the wrong time. Set the correct time.
■
The mowing duration is incorrectly
set.
■
The appliance loses the time set-
tings.
Mowing result is uneven.
■
Mowing time is too short.
■
Mowing area is too large.
■
Cutting height is set too low.
■
The cutting blades are blunt.
Battery operating time drops significantly.
■
Cutting height is set too low.
■
Grass is too long or too wet.
495761_c
10 HELP IN CASE OF MALFUNCTION
10.1 Correcting appliance and handling
faults
CAUTION! Risk of injury. Sharp-edged
and moving appliance parts can lead to injury.
■
Always wear protective gloves during mainte-
nance, care and cleaning work!
NOTE For malfunctions that are not listed in
this table or that you cannot resolve yourself,
please contact our customer service.
Remedy
Charge the appliance in the base station.
Contact one of the manufacturer's service cen-
tres.
■
Increase the cutting height, then lower in
steps to the required height.
■
Mow the grass short with a lawn mower.
Eliminate the unevenness.
Set the mowing times correctly.
Battery is defective. Contact one of the manu-
facturer's service centres.
Program longer mowing times.
Reduce the mowing area.
Increase the cutting height, then lower in steps
to the required height.
Turn over or replace cutting blades if necessary.
Increase the cutting height, then lower in steps
to the required height.
■
Allow the grass to dry.
■
Set the cutting height to a higher level.
49