INNOBOT · RVC-D4000SL+, RVC-D4000SL, RVC-D4000AI
OPTICAL SENSOR
The robot contains precision optical sensor: Front sensor. Be sure to clean these
sensors with soft and dust-free cloth to remove any dirt or dust on them, which,
if accumulating heavily, may impair the obstacle avoidance performance of
the robot. Note: Do not use chemicals such as detergent or spray to clean the
sensor.
TROUBLESHOOTING
Problem
Unable to power on
Robot fails to start sweeping
Robot cannot return for
charging
Abnormal robot actions
Abnormal sound during
cleaning
Cleaning performance
deteriorates or dust drops
Robot is offline
Solution
1. The battery is low
2. The ambient temperature is too low (below
0°C) or too high (above 35°C)
Low battery level. Charge it to full battery level
1. Too many barriers around auto clean base.
Place auto clean base in an unblocked area.
2. Robot is too far from auto clean base. Place
robot near auto clean base and try again.
Please shut down and restart the robot
Please check and clean the foreign matters
on the main brush, side brush, left/right wheel
after the machine is turned off.
1. Dust box is full. Please empty the dust box.
2. Filter screen is blocked. Please clean the
screen.
3. Main brush is blocked by any foreign
object. Please clean the main brush.
1. Weak wi-fi signals. Make sure robot is in
proper coverage of Wi-Fi signals.
2. Wi-Fi connection fails. Reset Wi-Fi
connection and download the latest app
and try again.
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