Robot fails to proceed at
EN
breakout point
Unable to charge
Fail to do scheduled cleaning 1. Make sure the equipment has been
Robot is always offine
Robot fails to connect to the
app
INSTRUCTION MANUAL · ROBOT VACUUM
1. Make sure do not disturb mode is not
activated, which will disable proceeding at
breakout point.
2. Proceeding at breakout point is unavailable
when manually start recharging by
performing operations in the app or
short pressing recharging button or the
appliance is moved to the auto clean base.
Make sure there is sufficient spaces around
auto clean base, and there is no dust or
blockage on the surface of electrode of auto
clean base
connected to the network, as disconnection
from network will fail sync and scheduled
cleaning task.
2. Make sure Do Not Disturb mode is not
activated, which will deactivate scheduled
cleaning.
Please ensure that the robot network
configuration is successful and that the robot is
always within the coverage of Wi-Fi signal.
Ensure that the robot and the auto clean base
are in the area with good Wi-Fi signal; reset
Wi-Fi according to the steps described in the
Instruction Manual; then pair again.
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