English
Guarantee
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RAIS/
stoves are checked several times with regard to safety, as well as the
quality of materials and manufacturing� We offer a guarantee on all models and the
guarantee commences on the date of installation�
The guarantee covers:
• documented functional faults due to incorrect manufacture
• documented material faults
The guarantee does not cover:
• door and glass gaskets
• ceramic glass
• the appearance of the surface structure or texture of the natural stone
• the appearance of the stainless steel and colour changes and patina
• expansion blemishes
• batteries
The guarantee is invalidated in the event of:
• damage due to overfiring
• damage due to external influences and the use of unsuitable fuels
• failure to comply with statutory or recommended installation instructions and in
the event the user's own modifications of the stove�
• lack of servicing and care
In the event of damage, please contact your dealer� In the event of claims under the
guarantee, we will decide how the damage is to be repaired� In the event of repairs, we
will ensure they are performed professionally�
In the event of guarantee claims concerning repaired parts or parts delivered later,
please refer to national/EU law/provisions in relation to renewed guarantee periods�
The guarantee provisions applying at any time may be requested from RAIS/
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RAIS/
- User manual for VIVA L Gas
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