Appendix J. Troubleshooting (Need Assistance?) - Abit BG7mL Bedienungsanleitung

Troubleshooting (Need Assistance?)

Appendix J. Troubleshooting (Need Assistance?)

Motherboard Troubleshooting:
Q & A:
Q: Do I need to clear the CMOS before I use a new motherboard to assemble my new
computer system?
A: Yes, we highly recommend that you clear the CMOS before installing a new motherboard.
Please move the CMOS jumper from its default 1-2 position to 2-3 for a few seconds, and
then back. When you boot up your system for the first time, follow the instructions in the
user's manual to load the optimized defaults.
Q: If my systems hang when I update the BIOS or set the wrong CPU parameters, what
should I do?
A: Whenever you update the BIOS or if the system hangs due to wrong CPU parameters
setting, always clear CMOS jumper before booting up again.
Q: How can I get a quick response to my request for technical support?
A: Be sure to follow the guidelines as stated in the "Technical Support Form" section of this
manual.
If you have a problem during operation, in order to help our technical support personnel
quickly determine the problem with your motherboard and give you the answers you need,
before filling in the technical support form, eliminate any peripheral that is not related to
the problem, and indicate it on the form. Fax this form to your dealer or to the company
where you bought the hardware in order to benefit from our technical support. (You can
refer to the examples given below)
Example 1: With a system including: motherboard (with CPU, DRAM, COAST...) HDD,
CD-ROM, FDD, VGA CARD, MPEG CARD, SCSI CARD, SOUND CARD,
etc. After the system is assembled, if you cannot boot up, check the key
components of the system using the procedure described below. First remove
all interface cards except the VGA card and try to reboot.
If you still cannot boot up:
Try installing another brand/model VGA card and see if the system will start.
If it still does not start, note the VGA card model, motherboard model, Bios
identification number, CPU on the technical support form (refer to main
instructions), and describe the problem in the problem description space
provided.
If you can boot up:
Insert the interface cards you have removed back into the system, one by one
J-1
User's Manual