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  • DEUTSCH, seite 26
13. PROBLEM SOLVING
Problem
Coffee is not sufficiently hot.
Coffee exists from the sides
of the upper filter.
The pump makes a lot of
noise.
No water comes out.
Coffee comes out too fast.
Few or no bubbles in coffee.
Froth is not as expected.
Too much water left in the
filter holder after the coffee
is ready.
No vapour comes out
Possible cause
The cup and filter are cold.
The upper filter is not
properly adjusted; or there is
dust in the side of the upper
filter; or coffee residues in the
upper filter seals; or seals are
worn.
No water in the tank; or not
correctly installed; or ground
coffee is not fresh, too dry.
No water in the tank; or not
correctly installed; or filter
holder blocked; or coffee
is ground too fine or too
compacted; or scale in
machine.
Coffee ground too thick; or
not enough coffee; or coffee
not sufficiently compacted.
Coffee ground too thick;
or coffee not sufficiently
compacted; or coffee not
sufficiently dry or fresh.
The steamer system is
blocked; or the milk isn't
fresh; or the milk isn't cold; or
no water in the tank.
The ground coffee is not
firmly compacted; or the
amount of coffee is not
sufficient.
No water in the tank.
17
Resolution
Pre-warm the cups, the filter
and the filter holder.
Check the upper filter;
remove any coffee remains
from the filter; clean the seals
with a damp cloth;
Contact the service centre to
obtain new seals.
Refill the water tank; correctly
install the tank; use freshly
ground coffee.
Refill the water tank; correctly
install the tank; clean the filter
holder and use a more thickly
ground coffee; descale the
machine.
Use finer ground coffee; add
more coffee; firmly compact
the coffee.
Use finer ground coffee;
firmly compact the coffee;
use fresh coffee.
Clean the steamer; use fresh
milk; use cold milk; refill the
water tank.
Add more coffee; firmly
compact the coffee.
Refill the water tank.

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