Troubleshooting; Service Data - ZANKER KOU65962XK Benutzerinformation

Troubleshooting

Warning! Refer to Safety chapters.
What to do if...
Problem
The cooking zones do not operate.
You cannot activate or operate the
oven. The display shows "400" and
an acoustic signal sounds.
The oven does not heat up.
The oven does not heat up.
The oven does not heat up.
The oven does not heat up.
The lamp does not operate.
Steam and condensation settle on
the food and in the cavity of the
oven.
There is no good cooking perform-
ance using the function: True Fan
Cooking PLUS.
The water in the cavity embossment
does not boil.
The water comes out of the cavity
embossment.
The display shows "12.00".

Service data

If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service Centre.
Possible cause
Refer to the operating instructions for the built-in cooking surface.
The oven is incorrectly connected to
an electrical supply.
The oven is deactivated.
The clock is not set.
The necessary settings are not set.
The fuse is blown.
The lamp is defective.
You left the dish in the oven for too
long.
You did not turn on the function:
True Fan Cooking PLUS.
The temperature is too low.
There is too much water in the cavi-
ty embossment.
There was a power cut.
The necessary data for the service centre is on the
rating plate. The rating plate is on the front frame of the
oven cavity. Do not remove the rating plate from the
oven cavity.
Remedy
Check if the oven is correctly con-
nected to the electrical supply (refer
to the connection diagram if availa-
ble).
Activate the oven.
Set the clock.
Make sure that the settings are cor-
rect.
Make sure that the fuse is the cause
of the malfunction. If the fuse is
blown again and again, contact a
qualified electrician.
Replace the lamp.
Do not leave the dishes in the oven
for longer than 15 - 20 minutes after
the cooking process ends.
Refer to "Activating the function:
True Fan Cooking PLUS".
Set the temperature at least to 110
°C.
Refer to "Hints and tips" chapter.
Deactivate the oven and make sure
that the appliance is cold. Wipe the
water with a cloth or sponge. Add
the correct amount of water to the
cavity embossment. Refer to the
specific procedure.
Reset the clock.
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