18
Troubleshooting
Should problems arise with the telephone, refer to the following information. In the
case of technical problems, contact our Hotline, tel. 0180 5 00 13 88 (Telekom costs
at time of going to print: 12 ct/min). In the case of claims under the terms of
guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Faults
No connection to base
station possible
No telephone calls possi-
ble
Connection is disturbed or
cut off
Dialling not possible
The system no longer re-
sponds or is in an undefi-
ned state
The charging control lamp
does not light up
The handset switches off
automatically
Following a charge time of
14 hours, the z icon
remains unchanged in the
display
110
− Troubleshooting −
Corrective measures
−
Check that the handset has been registered on the
base station with the correct PIN.
−
The telephone line is not connected properly or is
defective. Only use the telephone connection cable
supplied.
−
Test whether the telephone connection is in order
by using another telephone.
−
The power adapter plug is not plugged in or there is
a complete power failure.
−
The rechargeable standard batteries are empty or
defective.
−
The handset is too far from the base station.
−
The handset is too far from the base station.
−
The base station is in an unsuitable location.
−
Dialling method set incorrectly (refer to Chapter
13.2).
−
Reset all the functions to their default status (refer
to Chapter 14.4).
−
Disconnect the power adapter plug briefly from the
power socket.
−
Place the handset correctly in the base station,
clean the contact surfaces on the handset and the
base station with a soft, dry cloth.
−
Place the handset in the base station for 14 hours.
If this does not help, replace the rechargeable stan-
dard batteries.
−
The rechargeable standard batteries are empty or
defective.
−
Place the handset correctly in the base station,
clean the contact surfaces on the handset and the
base station with a soft, dry cloth.