Troubleshooting - AUDIOLINE OSLO 582 Bedienungsanleitung

14

Troubleshooting

14.1 Service hotline
Should problems arise with the telephone, please refer to the following information first. In the
case of technical problems, contact our Service Hotline, tel. 0180 5 00 13 88 (Telekom costs at
time of going to print: 12 ct/min). In the case of claims under the terms of guarantee, contact your
sales outlet. There is a 2 year period of guarantee.
Faults
No telephone calls possi-
ble
Connection is disturbed or
cut off
Dialling not possible
The system no longer re-
sponds or is in an undefi-
ned state
The charging control lamp
does not light up
The battery icon flashes in
the display after a few
hours
Display is dark
The caller number display
(CLIP) does not function
An "F" appears in the
7−segment display.
The answering machine
does not take any calls
No memo can be re-
corded
No remote access func-
tions can be executed
− Troubleshooting −
Corrective measures
− The telephone line is not connected properly or is defective.
Only use the telephone connection cable supplied.
− Test whether the telephone connection is in order by using
another telephone.
− The power adaptor plug is not plugged in or there is a com-
plete power failure.
− The rechargeable standard batteries are empty or defective.
− The handset is too far from the base station.
− The handset is too far from the base station.
− The base station is in an unsuitable location.
− Dialling mode is set incorrectly.
− Reset the default settings (refer to Section 13.1). Before
doing so, disconnect the power adapter plug briefly from the
power socket.
− Place the handset correctly in the base station, clean the
contact surfaces on the handset and the base station with a
soft, dry cloth.
− Place the handset in the base station for 14 hours. If this
does not help, replace the rechargeable batteries.
− Caused by exposure to direct sunlight.
Allow the handset to cool down.
− The caller number display function is an optional service
offered by telephone network providers. Contact your net-
work provider for further information.
− The caller has suppressed the transmission of their phone
number.
− The answering machine memory is full Delete messages
from the memory.
− Ensure that the answering machine is connected correctly
and switched on.
− Check whether the answering machine memory is full. De-
lete messages from the memory, if necessary.
− Check whether the answering machine memory is full. De-
lete messages from the memory, if necessary.
− Check that the correct security code has been entered for
the remote access.
− The telephone used for remote access must be set to Tone
dialling (DTMF).
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