11
Troubleshooting
Should problems arise with the telephone, refer to the following
information. In the case of technical problems, contact our Hotline, tel.
0180 5 00 13 88 (Telekom costs at time of going to print: 12 ct/min) . In
the case of claims under the terms of guarantee, contact your sales
outlet. There is a 2 year period of guarantee.
Faults
No connection to base
station possible
No telephone calls possi-
ble
Connection is disturbed or
cut off
Dialling not possible
92
- Troubleshooting -
Corrective measures
-
Check that the handset has been regi-
stered on the base station with the
correct PIN.
-
The telephone line is not corrected
properly or is defective. Only use the
telephone connection cable supplied.
-
Test whether the telephone connec-
tion is in order by using another tele-
phone.
-
The power adaptor plug is not plugged
in or there is a complete power failure.
-
The rechargeable standard batteries
are empty or defective.
-
The handset is too far from the base
station.
-
The handset is too far from the base
station.
-
The base station is in an unsuitable
location.
-
Dialling method set incorrectly (refer to
Chapter 9.2.2).