Right Of Complaint And Extended Warranty - Stokke TRIPP TRAPP Gebrauchsanweisung

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IMPORTANT! KEEP FOR FUTURE REFERENCE
READ CAREFULLY BEFORE ASSEMBLING YOUR TRIPP TRAPP® HIGH CHAIR.
On the last pages of this user guide you will find pictures that describe the
assembly of your Tripp Trapp® high chair and Tripp Trapp® Baby Set™. The baby set
should only be used with the seat plate in one of the top 2 grooves.
Seat and footrest placement
It is important to adjust the depth and height of the seat and footrest to fit the size
of your child. See illustrations on the fold out page, and description below. The
settings of the seat and footrest should be checked as the child grows - at least
once a year! The seat plate and the footrest must be supported by the full length
of the grooves on the sides (not half way supported).
Seat placement
Height - The seat is set at the correct height when your child's elbows are level
with the table top.
Depth - For correct depth of the seat, position the child's back against the back-
rest with the seat supporting ¾ of the thighs. For the child's best comfort it is
important that the seat depth is not too deep. Leave comfortable space between
the front edge of the seat and back of the child's knee. For a child 6-8 months it
may amaze you how small a seat they actually need! The seat plate should not
protrude more than 2-4 cm in front of the side legs.
WARNING!
Do not leave the child unattended.
Stay in reach of your child.
If you use any harness with the high chair make sure it is correctly fit-ted.
Do not use the high chair unless all components are correctly fitted and
adjusted. Pay special attention to the seat and footplate - make sure these are
properly fastened before you put your child into the high chair.
Do not place the high chair near an open fire or other sources of strong heat,
such as electric bar fires, gas fires etc due to the risk of fire.
Do not use the high chair if any part is broken, torn or missing.
Do not use the high chair before the child can sit up by itself.
Always place the high chair on a level stable surface and make sure that the high
chair has space to slide backwards.
Always use the crotch strap in combination with the rail and the high backrest.
Be careful not to place small items, toxic substances, hot objects, electrical
flexes etc near the high chair where your child can reach them, as they may
cause choking, poisoning or other injuries.
Table Footrest
Be aware of the risk that Make sure the forward
a big frame under the edge of the footrest NEVER
table top makes it easier for exceeds the front tip of
children to push their legs the chair legs at floor level.
against the table and tilt This may cause the chair to
backwards. Also note that be unstable when a child
Tripp Trapp® is designed for climbs in and out of the
dining tables 72-76 cm high. Tripp Trapp® high chair.
Footrest placement
Height – The footrest is set at the correct height when the sole of the child's foot
can rest flat on the footrest, while the thighs are touching the seat.
Depth – Make sure the forward edge of the footrest NEVER exceeds the front tip
of the chair legs at floor level.
Cleaning and maintenance
Wipe with a clean damp cloth, wipe off excess of water with a dry cloth. Moisture
will crack stain. We do not recommend the use of any detergent or micro fibre
cloth. Colours may change if the high chair is exposed to the sun.
Product information
The chair is made of cultivated beech. The varnish contains no harmful sub-
stances, and the liberation of formaldehyde from the varnish complies with E1
requirements.
Safety approval
Tripp Trapp® high chair assembled with Tripp Trapp® Baby Set™ complies with
EN 14988:2006
Remember to retighten all screws 2-3 weeks after assembly of the high chair.
After that you should check on and retighten the screws if nec essary on a
regular basis, e.g. every second month. Keep the Allen key for future use.
Do not use any accessories or replacement parts not manufactured by STOKKE;
this may affect your child's safety.
Do not use the high chair as a stepstool.
Loosen the screws before installing and removing the rail. This way you will not
damage the lacquer and woodwork. If the Tripp Trapp® high chair is adjusted
correctly, you can easily take your child in and out without removing the rail
at all.
NEVER use the Tripp Trapp® chair without any glider.
Rugs and tiles
To prevent the Tripp Trapp® high chair from tilting backwards, it has plastic
gliders underneath the legs. Their function is to make the high chair slide
backwards and return to an upright position when lifted from the floor in front.
To make sure that the gliders function as intended, the high chair should be
placed on a surface that doesn't inhibit it from sliding backwards. That means
that the surface should be level, stable and with a certain hardness.
Carpets and rugs that are soft or with long loose ends that the high chair could
sink into, is an unsuitable surface for your Tripp Trapp® high chair. Uneven floors,
like some tiled floors could be are also an unsuitable surface for your Tripp
Trapp® high chair.
The gliders as well as the floor must be kept clean.

RIGHT OF COMPLAINT AND EXTENDED WARRANTY

Applicable worldwide in respect of the chair TRIPP The STOKKE® "Extended Warranty" is condition-
TRAPP®, hereinafter referred to as the product. al upon the following:
• Normal use.
RIGHT OF COMPLAINT • The product only having been used for the pur-
The customer has a right of complaint pursuant to the pose for which the product is intended.
consumer protection legislation applicable at any • The product having undergone ordinary mainte-
given time, which legislation may vary from country nance, as described in the maintenance/instruc-
to country. tion manual.
• Upon the "Extended Warranty" being invoked, the
Generally speaking, STOKKE AS does not grant any warranty certificate shall be presented, together
additional rights over and above those laid down by with the original date-stamped purchase receipt.
the legislation applicable at any given time, although This also applies to any secondary or subsequent
reference is made to the "Extended Warranty" owner.
described below. The rights of the customer under • The product appearing in its original state, hereun-
the consumer protection legislation applicable at der that the only parts used have been supplied by
any given time are additional to those under the STOKKE® and are intended for use on, or together
"Extended Warranty", and are not affected thereby. with, the product. Any deviations herefrom require
the prior written consent of STOKKE®.
STOKKE® "EXTENDED WARRANTY" • The serial number of the product not having been
However, STOKKE AS, Håhjem, N-6260 Skodje, destroyed or removed.
Norway, grants an "Extended Warranty" to customers
who register their product in our Warranty Database. The STOKKE® "Extended Warranty"
This may be done via our webpage www.stokke. does not cover:
com/guarantee. Alternatively, one may fill in and Issues caused by normal developments in the parts
submit the warranty form, which is inserted into the making up the product (e.g. colouration changes,
instruction manual accompanying the product. as well as wear and tear).
Upon registration, a warranty certificate will be issued Issues caused by minor variations in materials (e.g.
and sent to the customer electronically (e-mail) or by colour differences between parts).
ordinary mail. Issues caused by extreme influence from external
factors like sun/light, temperature, humidity, envi-
Registration in the Warranty Database entitles ronmental pollution, etc.
the owner to an "Extended Warranty" as follows: Damage caused by accidents/mishaps – for exam-
7-year warranty against any manufacturing defect ple any other objects having bumped into the
in the product. product or any person having overturned the prod-
uct by colliding with it. The same applies if the
The "Extended Warranty" also applies if the product product has been overloaded, for example in terms
has been received as a gift or purchased second- of the weight placed on it.
hand. Consequently, the "Extended Warranty" may Damage inflicted on the product by external influ-
be invoked by whoever is the owner of the product ence, for example when the product is being
any given time, within the warranty period, and sub- shipped as luggage.
ject to the warranty certificate being presented by Consequential damage, for example damage
the owner. inflicted on any persons and/or any other objects.
If the product has been fitted with any accessories
that have not been supplied by STOKKE®, the
"Extended Warranty" shall lapse.
The "Extended Warranty" shall not apply to any
accessories that have been purchased or supplied
together with the product, or at a subsequent
date.
Accessories
Tripp Trapp® Baby Set™ Tripp Trapp® Cushion
High back, rail and crotch Comes in several colours
strap intended for children and designs. It fits your Tripp
from 6 months and up to 3 Trapp® high chair both with
years. and without Tripp Trapp®
Baby Set™.
STOKKE® will under the "Extended Warranty":
Replace or – if STOKKE® thus prefers – repair the
defective part, or the product in its entirety (if nec-
essary), provided that the product is delivered to a
reseller.
Cover normal transport costs for any replacement
part/product from STOKKE® to the reseller from
whom the product was purchased. – No travel costs
on the part of the purchaser are covered under the
terms of the warranty.
Reserve the right to replace, at the time of the war-
ranty being invoked, defect parts by parts that are
of approximately the same design.
Reserve the right to supply a replacement product
in cases where the relevant product is no longer
being manufactured at the time of the warranty
being invoked. Such product shall be of corre-
sponding quality and value.
How to invoke the "Extended Warranty":
Generally speaking, all requests relating to the
"Extended Warranty" shall be made to the reseller
from whom the product was purchased. Such
request shall be made as soon as possible after any
defect has been discovered, and shall be accompa-
nied by the warranty certificate as well as the original
purchase receipt.
Documentation/evidence confirming the manufac-
turing defect shall be presented, normally by way of
the product being brought along to the reseller, or
otherwise being presented to the reseller or a
STOKKE® sales representative for inspection.
The defect will be remedied in accordance with the
above provisions if the reseller or a STOKKE® sales
representative determines that the damage is caused
by a manufacturing defect.
STOKKE® Harness
4 point harness with attach-
ment brackets that fits your
Tripp Trapp® high chair.
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