PROBLEM
Espresso runs out around the
edge of the filter holder
Espresso extracts as drops
from the portafilter
Machine is making a loud
and
continuous pumping noise
No steam is generated
Milk is not foamy after tex-
turing
Machine is not working
78
POSSIBLE CAUSES
Filter holder is not inserted in the
group head properly
There are espresso grounds around
the filter rim
Too much ground espresso in the
filter
Ground espresso has been tamped
too firmly
Incorrect filter for amount of ground
coffee used
The water tank is empty or low
Espresso grind is too fine
Machine is blocked by mineral depo-
sits
Water tank is empty
Water tank is not securely in place
Machine is not turned on
Water tank is empty
Steam Dial is not in 'Steam' position Turn the steam dial to the Steam-position.
Steam Wand is blocked
Not enough steam
Milk is not fresh and cold
The unit appears to be on, but the
machine ceases to operate
WHAT TO DO
Refer to ›Inserting The Portafilter‹.
Clean any excess ground espresso from the
rim of the filter holder to ensure a proper fit
into the brew head
Refer to ›Adjusting the Grind Amount‹
Refer to ›Tamping The Ground Espresso‹
Ensure you use the small filter for 1 cup of
espresso and the larger filter for 2 cups of
espresso
Refer to step 1 – ›Filling The Water Tank‹
Ensure you use a suitable espresso grind.
Refer to ›Adjusting the Grind Size‹
Decalcify the machine. Refer to ⁄Decalcifying‹
Refer to step 1 – ›Filling The Water Tank‹
Refer to step 1 – ›Filling The Water Tank‹
Ensure the machine is plugged in, switched on
at the power outlet and the POWER button is
pressed to on.
Refer to step 1 – ›Filling The Water Tank‹
Use the pin on the cleaning tool to clear the
opening. If the steam wand continues to be
blocked remove the tip of the steam wand
using the fitting in the middle of the cleaning
tool. Refer to ›Care and Cleaning‹
Steam wand may be blocked. Refer to ›Care
and Cleaning‹
Use cold fresh milk. Refer to ›The Art of Tex-
turing Milk‹
The safety thermal-cut may have activated due
to the pump or grinder overheating. Turn the
machine off and allow it to cool for about 30
- 60 minutes