General Fax Problems - HP mfp analog fax Handbuch

General fax problems

Problem
The mfp did not display
the prompts for the fax
settings and is not
displaying the fax
menus.
Document stops
feeding in the middle of
faxing.
Fax call reports are
printing at unwanted
times.
The volume for sounds
coming from the fax
accessory is too high or
too low.
The fax accessory is not
sending or receiving
faxes.
32 Chapter 3 Troubleshooting
Use the table in this section to solve fax problems.
Cause
You need to upgrade the
firmware version of your mfp.
There may be a jam in the
ADF.
The fax call reports settings
are not correct.
The volume setting needs to
be adjusted.
The PCMCIA communication
card or phone jack may not
be seated.
Solution
Go to the http://www.hp.com Web
site and select "Drivers and
Downloads." This page will provide
instructions for upgrading the mfp
firmware. After the firmware has
been upgraded, reconnect the fax
accessory.
If there is a jam, see the mfp user
guide for instructions on clearing
jams.
See "Generating fax reports" on
page 26 for instructions on setting
when the fax call report prints.
See "Changing the volume setting"
on page 22 for information on
changing the sound volume
settings.
If the amber attention LED
on the top of the fax accessory is
blinking quickly, the PCMCIA card
is not fully inserted. Push on the
PCMCIA card to make sure it is
seated firmly in the fax accessory.
Verify that the phone jack is
pushed all the way into the socket.
ENWW