General Fax Problems - HP LaserJet 3330mfp Handbuch

Note

General fax problems

Problem
Document stops
feeding in the middle of
faxing.
Fax activity logs or fax
call reports are printing
at unwanted times.
The volume for sounds
coming from the
product is too high or
too low.
ENXC
Set the product's rings-to-answer for one ring more than the number of
rings for which the answering machine is set. See
rings-to-answer" on page 17
If an answering machine is connected on the same phone line but on a
different jack, it may interfere with the product's ability to receive faxes.
Use the tables in this section to solve fax problems.
Cause
The maximum length of a
page you can load is 381 mm
(15 inches). Faxing of a
longer page stops at 381 mm
(15 inches).
The minimum page size for
the ADF is 127 by 127 mm (5
by 5 inches). If the item is too
small, it can jam inside the
ADF.
The fax activity log or fax call
reports settings are not
correct.
The volume setting needs to
be adjusted.
"Setting
for more information.
Solution
If there is no jam and it has been
less than one minute, wait a
moment before pressing Cancel.
If there is a jam, see the topics in
the electronic user guide on
clearing jams. Then, resend the
job.
If there is a jam, see the topics in
the electronic user guide on
clearing jams.
Print a configuration report and
check when the reports print. See
the topics in the electronic user
guide on printing a configuration
report, setting when the fax call
report prints, and setting the fax
activity log to print automatically.
See the topic in the electronic user
guide on changing the sound
volume for instructions about
changing volume settings.
General fax problems 37