Quality; Flying And Nature - Nova PENTAGON 100 Handbuch

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Quality

When discussing quality in paragliders, parachutes, harnesses or accessories,
often the focus is on externally visible issues: seams, fabric or symmetry in the
workmanship. These are all important indicators for us too, but at NOVA we feel
the term quality encompasses more.
Quality means a cycle of processes which begins with the right idea and ends in
comprehensive customer service. In between lies responsible development and
testing; serial production with routine inspection and a network of responsible
dealers and approved service centres.
We don't just want to offer you a very good product - we want to give you the right
one. Our highest priority is earning and maintaining the long-term trust of our custo-
mers. We equate quality with the satisfaction of our customers. If we matched your
expectations, then we have provided a quality service.

Flying and nature

On the one hand, flying means experiencing a particular form of freedom. On the
other, there is a requirement to follow laws and ethical ground rules. Please show
respect to your fellow pilots, but also consider the interests of landowners (both
take-off and landing), air law and your impact on the environment.
For the sake of our sport and our environment, we ask you to undertake paragliding
in an environmentally-friendly way. Avoid littering and scaring wildlife when flying
too closely. Especially in winter, this stress can be life-threatening to animals.
Being considerate to the needs of animals is your contribution to the preservation
of their habitat. At the same time, respectful behaviour also avoids conflict with
other interest groups like landowners, whose income is reliant on healthy numbers
of wild and domesticated animals.
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