5. Extension of the warranty period to 10 years:
Scheppach offers an additional warranty extension of
5 years on products of the Scheppach 20V series.
Thus, the warranty period for these products totals 10
years. Batteries / rechargeable batteries, battery char-
gers and accessories are excluded from this. You can
claim this warranty extension by registering your
Scheppach product from this range at https://garan-
tie.scheppach.com no later than 30 days from the
date of purchase. After registering online successfully,
you will receive confirmation for the item-related war-
ranty extension.
6. In order to submit your warranty claim, please con-
tact our service centre.
Preferably, please use our form on our homepage:
https://shop.scheppach.com/contact
Please do not send us any products without first
contacting and registering with our service centre.
Contacting our service centre first is mandatory to
claim these warranty promises. Warranty claims
must be made before expiry of the warranty period
within 14 days of discovery of the defect. For this pur-
pose, the original purchase receipt and, if necessary,
confirmation of the item-related warranty extension
are required.
7. Processing time - We normally process complaint
consignments within 14 days of receipt at our service
centre. If, in exceptional cases, the processing time
mentioned is exceeded, you will be informed in good
time.
8. Wear parts are generally excluded from the war-
ranty! - Wear parts are: a) supplied, attached and/or
installed batteries / rechargeable batteries as well as
b) all model-dependent wear parts (i.e. belts, saw
blades, tool attachments, grinding discs, filters, carbon
brushes etc., see operating manual). The warranty
does not cover batteries or rechargeable batteries that
are deeply discharged or those with damaged housing
or battery terminals.
9. Cost estimate - Products that are not covered or no
longer covered by the warranty will be repaired at ex-
tra cost. Upon request to our service centre, you can
send in the defective products for a cost estimate and,
if necessary, give the service centre approval for the
repair in writing (by post, e-mail). No further process-
ing will take place without approval for the repair.
The warranty conditions only apply in the current ver-
sion at the time of the complaint and, if necessary, can be
found on our homepage (www.scheppach.com).
In case of translations, the German version is decisive.
Scheppach GmbH · Günzburger Str. 69 ·
89335 Ichenhausen (Germany)
Tel: +800 4002 4002 ·
E-Mail: customerservice.GB@scheppach.com ·
Internet: https://www.scheppach.com
We reserve the right to make changes to the warranty
conditions at any time without prior notice.
28 | GB
www.scheppach.com