The warranty for this product is 3 years from the date of
purchase. The warranty period begins on the date of purchase.
Keep the original sales receipt in a safe location as this
document is required as proof of purchase.
Any damage or defects already present at the time of purchase
must be reported without delay after unpacking the product.
Should the product show any fault in materials or manufacture
within 3 years from the date of purchase, we will repair or
replace it – at our choice – free of charge to you. The warranty
period is not extended as a result of a claim being granted. This
also applies to replaced and repaired parts.
This warranty becomes void if the product has been damaged,
or used or maintained improperly.
The warranty covers material or manufacturing defects. This
warranty does not cover product parts subject to normal wear
and tear, thus considered consumables (e.g. batteries, tubes,
cartridges), nor damage to fragile parts, e.g. switches or glass
parts.
Warranty claim procedure
So that your request can be processed quickly, please observe
the following instructions:
For all inquiries, please have the receipt and item number
(IAN 495965_2504) ready as proof of purchase.
The article number can be taken from the identification label on
the product, engraving on the product, the front cover of your
manual (at the bottom left), or the sticker on the back or bottom
of the product.
If malfunctions or other defects arise, first contact the service
department indicated below by phone or email.
34 GB/IE/NI/MT