ECOVACS GOAT O600 RTK Betriebsanleitung Seite 31

7. Troubleshooting
If there is something wrong with your GOAT when working, you can consult the table below� The ECOVACS HOME App will also send detailed problem
notifications� Please contact our Customer Service if the problems still exist�
Error Code
Issue
The Indicator Light on
the Charging Station /
does NOT light up�
E504
E505
E650
/
GOAT stops within the
working area�
E621
E622
E623
E627
Cause
There is no power supply 1� Ensure the Charging Station is properly connected to a power supply, and the plug
or the current and voltage is inserted into a suitable socket�
are unstable� 2� If the issue persists, please contact the Customer Service�
There is an issue with the
1� Check if the RTK Reference Station has been moved� If it has, place it back in its
RTK Reference Station's
original position�
location or RTK signal� 2� Check if the light is steady� If it flashes, find a location with better signal and remap�
3� Please control/place GOAT back the Charging Station and restart�
1� Ensure the Charging Station is connected to a power supply� The Indicator Light
should be steady blue�
2� Check if the reflective film on the Charging Station is blocked�
3� Check for obstacles near the Charging Station, and remove them if necessary�
4� Check if the front AI camera and ToF sensor are dirty or blocked,and remove them
GOAT fails to dock at the if necessary�
Charging Station� 5� Check whether the assistant light turns on normally during charging� If the assistant
light does not illuminate in front of the Charging Station, please contact Customer
Service�
6� Ensure the Charging Station is installed correctly�
7� If not, reinstall it properly� If the problem still exists, please contact Customer
Service�
1� It is recommended to turn off GOAT to avoid injury, then place it back on a level
lawn�
GOAT is lifted or trapped 2� If GOAT detects that the issue has been resolved, the error code will disappear�
for a long time� 3� If the error code is still displayed, please turn off GOAT and check for any obstacles
or conditions that might be causing it to get trapped�
4� Remove any obstacles that may cause GOAT to get stuck, or set up a no-entry
zone�
Solution
31 EN