Service; Guarantee - Parkside Performance Pwsap 20-Li F6 Originalbetriebsanleitung

GB
MT
• If you cannot tape the poles, place the
batteries individually in a plastic bag.
• Place damaged batteries individually
in a non-flammable, sealable container
that can still be filled with sand.
• Take damaged batteries to a collection
point with specialised personnel.

Service

Guarantee

Dear Customer,
This product is provided with a 5 year guar-
antee from the date of purchase. In case of
defects, you have statutory rights against the
seller of the product. These statutory rights
are not restricted by our guarantee presented
below.
Terms of Guarantee
The guarantee period begins on the date of
purchase. Please retain the original receipt.
This document is required as proof of pur-
chase. If a material or manufacturing defect
occurs within five years of the date of pur-
chase of this product, we will repair or re-
place – at our choice – the product for you
free of charge. This guarantee requires the
defective product and proof of purchase to
be presented within the five-year period with
a brief written description of what constitutes
the defect and when it occurred.
If the defect is covered by our guarantee,
you will receive either the repaired product or
a new product. No new guarantee period be-
gins on repair or replacement of the product.
Guarantee Period and Statutory Claims
for Defects
The guarantee period is not extended by the
guarantee service. This also applies for re-
placed or repaired parts. Any damages and
defects already present at the time of pur-
chase must be reported immediately after
unpacking. Repairs arising after expiry of the
guarantee period are chargeable.
Guarantee Cover
The product has been carefully produced in
accordance with strict quality guidelines and
conscientiously checked prior to delivery.
The guarantee applies for all material and
manufacturing defects. This guarantee does
not extend to cover product parts that are
subject to normal wear and may therefore
42
be considered as wearing parts (e.g. Cutting
disc) or to cover damage to breakable parts.
This guarantee shall be invalid if the product
has been damaged, used incorrectly or not
maintained. Precise adherence to all of the
instructions specified in the operating manu-
al is required for proper use of the product.
Intended uses and actions against which the
operating manual advises or warns must be
categorically avoided.
The product is designed only for private and
not commercial use. The guarantee will be
invalidated in case of misuse or improp-
er handling, use of force, or interventions
not undertaken by our authorised service
branch.
Processing in Case of Guarantee
To ensure efficient handling of your query,
please follow the directions below:
• Please have the receipt and product num-
ber (IAN 492258_2410) ready as proof of
purchase for all enquiries.
• Please refer for the product number to
the type plate on the product, an engrav-
ing on the product, the title page of the
operating instructions (bottom left) or the
sticker on the back or underside of the
product.
• Should functional errors or other defects
occur, please initially contact the ser-
vice centre specified below by telephone
or use the contact form available on
parkside-diy.com in the category Service.
• After consultation with our customer ser-
vice, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with the
proof of purchase (receipt) and specific-
ation of what constitutes the defect and
when it occurred. In order to avoid ac-
ceptance problems and additional costs,
please be sure to use only the address
communicated to you. Ensure that the
consignment is not sent carriage forward
or by bulky goods, express or other spe-
cial freight. Please send the appliance
inc. all accessories supplied at the time
of purchase and ensure adequate, safe
transport packaging.