Setting Up Home Connect; Remote Diagnostics; Data Protection; Resetting The Connection - Gaggenau Ac250121 Gebrauchs- Und Montageanleitung

If you need your device's MAC address to connect to
your home network, you can find this next to the rat-
Page 33
ing plate.
8.1 Setting up the Home Connect app
Install the Home Connect app on your mobile device.
1.
Start the Home Connect app and set up access for
2.
Home Connect.
The Home Connect app guides you through the entire
login process.
8.2 Setting up Home Connect
Requirements
The appliance is switched off.
You have a mobile device with a current version of
the iOS or Android operating system, e.g. a smart-
phone.
The appliance is receiving signals from the WLAN
home network (Wi-Fi) at its installation location.
The mobile device and the appliance are within range
of your home network's Wi-Fi signal.
Scan the following QR code.
1.
You can install the Home Connect app and connect
your appliance via the QR code.
Follow the instructions in the Home Connect app.
2.
8.3 Resetting the connection
Saved connections to the home network and to
Home Connect can be reset.
Press and hold and
LED display.
An audible signal sounds.
8.4 Software update
Your appliance's software can be updated using the
software update function, e.g. for the purposes of optim-
isation, troubleshooting or security updates.
To do this, you must be a registered Home Con-
nect user, have installed the app on your mobile device
and be connected to the Home Connect server.
As soon as a software update is available, you will be
informed via the Home Connect app and will be able to
9 Hob-based hood control

Hob-based hood control

You can connect your appliance to a suitable hob and,
in this way, control the functions of your appliance via
the hob.
If the hob and the extractor hood are Home Connect-
compatible, connect the appliances in the Home Con-
until LED 7 goes out in the
start the software update via the app. Once the update
has been successfully downloaded, you can start in-
stalling it via the Home Connect app if you are in your
home network (Wi-Fi). The Home Connect app informs
you once installation is successful.
Notes
The software update consists of two steps.
– The first step is the download.
– The second step is the installation on your appli-
ance.
You can continue to use your appliance as normal
while updates are downloading. Depending on your
personal settings in the app, software updates can
also be set to download automatically.
Installation takes a few minutes. You cannot use your
appliance during installation.
We recommend that you install security updates as
soon as possible.
8.5 Remote diagnostics
Customer Service can use Remote Diagnostics to ac-
cess your appliance if you contact them, have your ap-
pliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Tip: For further information and details about the avail-
ability of Remote Diagnostics in your country, please
visit the service/support section of your local website:
www.home-connect.com .
8.6 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the Home Con-
nect server (initial registration):
Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the Wi-Fi
communication module installed).
Security certificate of the Wi-Fi communication mod-
ule (to ensure a secure data connection).
The current software and hardware version of your
appliance.
Status of any previous reset to factory settings.
This initial registration prepares the Home Connect func-
tions for use and is only required when you want to use
the Home Connect functions for the first time.
Note: Please note that the Home Connect functions can
only be utilised with the Home Connect app. Information
on data protection can be retrieved in the Home Con-
nect app.
nect app. To do this, connect the two appliances to
Home Connect and follow the instructions in the app.
Notes
Please note the safety precautions in the instruction
manual for your appliance and ensure that they are
Hob-based hood control en
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